AV Event Production Manager

Come join our Workplace Technologies Team to deliver technology experiences that power our amazing workplaces and deliver on the vision of Dynamic Work for our employees.  The Workplace Technologies AV Event Manager will be responsible for leading a global AV events team that creates world class video and event experiences that wow our employees.  In this role you will oversee all global AV events and lead a team that elevates the employee technology experience.  You will partner closely with our business to understand our partners’ needs, build out and prioritize requirements, and provide a seamless AV event support experience.  With solid experience in corporate and live event AV, a deep understanding of our technology stack, you will help us deliver new AV technology solutions and elevate our existing offerings.  You have solid experience in building scalable and sustainable processes and driving a global AV event strategy. You have a passion for people and proven experience in developing a team of amazing individuals.  

We are looking for an experienced people leader with a strong and deep technical background in AV events and workplace technologies. Ideally you will have a bias towards action, a strong event production mindset, and a high level of technical curiosity.

In this role, you will lead strategy and execution of our global events team, and will continue to proactively drive improvements to our program.  Financial management, vendor management, and people development should also be part of your wheelhouse.  The ideal candidate will be highly organized and skilled at agile management of an AV events team - understanding capacity, prioritization, and how to scale up to address both “quick wins” type efforts and larger projects. In addition to a strong background with event production, you will also have experience with corporate AV and other workplace technologies.  

Our team is helping to transform the future of work, which isn’t easy but is tremendously fun and rewarding. We work on challenging problems, are data driven, and always focus on the employee experience.

Job Duties & Responsibilities:

  • Manage and develop a growing & globally distributed team team of AV Event Support Engineers  
  • Responsible for architecture and operations for the event spaces throughout our global office locations
  • Focus on people development for your team, including goals, development plans, and mentorship
  • Facilitate planning for all event projects through prioritization, sequencing, and staffing
  • Develop processes and standards for scalability, reliability, performance, and security
  • Build strong relationships and actively communicate with stakeholders and our vendor partners
  • Partner with the WT Team, Global Workplace Services, and other internal stakeholders to translate opportunities and challenges 
  • Interview and hire top talent as we scale the team to meet growing needs
  • Manage vendor relationships and ensure spend aligns to budget
  • Focus on service excellence across our global offices to ensure a high level of production value
  • Have a strong data driven mindset and help redefine success measures and champion both wins and opportunities  
  • Have a builder mindset to drive industry leading technology into our spaces and toolkit
  • Oversee technical resources for AV event support initiatives for smooth and successful delivery

Minimum REQUIRED Knowledge, Skills, & Abilities:

  • 5+ years of people management experience with technical teams
  • 5+ years of experience in live production events
  • 5+ years of experience in corporate events support
  • Experience delivering technology solutions for sizable office build/remodel projects
  • Experience with Zoom, live streaming platforms (Vidyard, IBM, Vimeo), video on demand platforms (CircleHD, Intrado, Kaltura), Microsoft suite, Google suite)
  • Experience setting up and running AV production equipment (video switchers, audio consoles, wireless mic systems, cameras, lighting)
  • Experience with AV control systems (Crestron, AMX, Extron)
  • Experience with ticketing systems (ServiceNow, JIRA)
  • Vendor management and SaaS software experience
  • Proven experience delivering engaging employee workplace technology solutions, preferably for a fast growing technology company
  • Experience integrating a variety of platforms to deliver technical solutions
  • Understanding of corporate network architecture, management, and networking technologies (WiFi, DNS, DHCP, VLANs, VPN, SD-WAN), ideally leading this function in some capacity
  • Previous experience evaluating, testing, and deploying technology solutions to meet defined business needs
  • Track record of strong verbal and written communication skills and the ability to tell a story with data
  • Exposure to team/technology strategy and financial/budget management
  • Ability and willingness to travel in the future as needed ~20% of time
  • 8+ years of experience in AV technical roles that require strong communication, partnership, and relationship building with business partners
  • Ability to work onsite in our San Francisco office 4-5 days a week
  • Strong focus on customer/technology experience - we love our internal customers and hope you will too!
  • Strong people leadership experience with a focus on team development, scaling, and having fun!

Proficiencies in the following a plus:

Strong Troubleshooting skills, Black Magic video switchers, Ross video Switchers, Playback pro, Shure wireless systems, Unity Comm, VMix, OBS, Decimator, Sedna,

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:  
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

#LI-MB2

#LI-On-site

 

((Colorado only*) Minimum salary of $117,000year + bonus, commission, or variable comp (depending on role) + equity + benefits *Note: Disclosure as required by sb19-085(8-5-20))

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta https://www.okta.com/company/careers/. 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy.

Apply

Resume
Upload Resume/CV (PDF must be less than 8 MB )
Cover Letter
Upload Cover Letter (PDF must be less than 8 MB )
U.S. Equal Opportunity Employment Information (Click here for instructions)

We request this data to promote diversity, inclusion, and belonging and to ensure we maintain fair and equitable hiring practices. Responding to the survey is voluntary.