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Marketing Communication Specialist

Position Description:  Marketing Communication Specialist

The Customer First Programs team at Okta is looking for a Marketing Communication Specialist to work with the Director of Marketing, Customer First Solutions. This role will be key in helping communicate the value of Okta Customer First to both internal and external audiences. The ideal candidate will be comfortable communicating across multiple audiences and coordinating many different types of projects while pitching in wherever help is needed.


  • Funnel Customer First messaging into internal and external communications such as newsletters, All Hands calls, in-office signage, etc.
  • Partner with internal teams such as Professional Services & Renewals/Customer Success to drive messaging & communication of customer deployments and wins
  • Work closely with account teams and corporate communications to drive the content development and preparation of presenters for company wide & departmental All Hands
  • Effectively communicate complex and technical business concepts into compelling visual presentations and stories
  • Manage execution of Marketing strategy at key events such as Sales Kickoff and Oktane, including booth experience and scheduling of staffing
  • Own marketing and communications of the Customer First Programs team across internal departments, including distribution of the CFP newsletter
  • Work with external agencies to deliver assets such as datasheets and customer stories
  • Act as liaison to internal teams, including Comms, Web Marketing, Enablement 
  • Create and manage schedule for asset updates and marketing editorial calendar
  • Maintain library of Customer First assets, ensuring latest versions are available in CMS
  • Own deadlines and deliverables for multiple simultaneous projects    

 Minimum Required Knowledge, Skills, and Abilities

  • Bachelor’s Degree and 5+ years experience in marketing or communication role OR Master’s Degree and 3 years experience in marketing or communication role
  • 2-3 years of experience crafting and designing high-end presentation decks for a wide array of audiences using PowerPoint
  • Strong storyteller and eye for design in creating presentation materials
  • Ability to work independently against tight deadlines in a fast-paced, changing environment keeping a sharp eye on details and accuracy
  • A self-starter who is highly motivated and able to work collaboratively 
  • Experience with Office 365 and G Suite productivity tools
  • Superb attention to detail
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Ability to organize, track, and manage multiple project details, deadlines, actions, and deliverables simultaneously
  • Active listener, thorough, and effective at capturing detailed notes


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