Technical Architect - Customer Identity Cloud

United States

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

Position Description:

The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases.  You will develop relationships with customers to help them achieve their business goals while promoting creative solutions.  You will establish yourself as a trusted partner with your customers with a focus on their success.  You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation.

Job Duties and Responsibilities:

  • Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. 
  • Work with customers to document the common technical and functional requirements for specific solutions.
  • Support creation of project plans to develop and implement the proposed solution.
  • Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight.
  • Assist in periodic customer health-checks and project reviews.

Minimum REQUIRED Knowledge, Skills, and Abilities:

  • 8+ years of overall IT / software development experience, solution design and technical architecture experience
  • 3+ years of consulting experience
  • 3+ years driving application architecture design
  • 3+ years of experience with (IAM) architectures
  • 3+ years of experience with implementing cloud computing solutions such as AWS, Google Apps, Salesforce etc.
    • Experience with customer identity use cases for B2C and B2B: user registration, multifactor authentication, SSO, delegated administration, social identities.
  • Demonstrated ability to work and interact with CxOs and high-level customer executives.
  • Experience in leading discovery workshop to derive customer requirements, specifications, business processes.
  • Experience in developing functional specifications and system design specifications for customer engagements.
  • Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, SSO, RBAC, OAuth, OIDC, web protocols XML, SOAP, JSON, REST
    • Proficiency in one or more of Java, .Net, JavaScript, Angular, React
  • Familiarity with IAM solution providers is strongly desired.
    • Experience integrating with a multitude of On-Prem and SaaS based products.
  • Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.
  • Identifies critical issues with ease.
  • Effectively communicates technical information to non-technical audiences.
  • Manages customer expectations effectively.
  • Application Architecture Background
  • Architected distributed systems
  • Application Design experience
  • Software Development
  • Consultative to lead a customer and drive business questions
  • Clear and Dynamic Communication
  • Ability to travel up to 50%

Highly Desirable Knowledge, Skills, and Abilities:

    • Okta Expertise, Experience, Certifications
  • Knowledge of software development security and cryptography.
    • Experience with API Gateways, CASB, Reverse Proxies (NGINX)
  • Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack
  • Proficiency with various open-source software and development tools
  • Proficiency in one or more of .Net, Ruby, Java, Python or Perl
  • Proficiency in git and Subversion

Education and Certification

  • A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required.
  • Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer will be a plus.
  • TOGAF and/or CISSP certification is a plus.

Okta is an Equal Opportunity Employer



Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:

The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$170,000$233,200 USD The OTE range for this position for candidates located in the San Francisco Bay area is between:$188,000$258,000 USD

What you can look forward to as an Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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