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Customer First Program Intern

Position Description: At Okta, customer success is our top priority and part of the entire company’s DNA. We have an entire organization dedicated to ensuring our customers are wildly successful with Okta’s technology. If they are successful, so is Okta.

The Customer First Programs (CFP) team partners with many different teams across Okta to ensure our customer’s experience is streamlined and friction-free. CFP is looking for a Summer intern to help with several key projects.

Job Duties and Responsibilities:

At the completion of this internship, you will:
  • Be able to speak to the role Customer First plays in subscription-based cloud technology
  • Understand how to run a basic project by using scope, schedule and resourcing framework
  • Learn how to design a business using the customer’s perspective and key outcomes as the starting points
  • Manage several important projects from start to end
  • Collaborate with most teams in the company (Marketing, Sales, etc) and become knowledgeable on how to partner with them to do great work
  • Have lots of fun along the way!

Minimum REQUIRED Knowledge, Skills, and Abilities::

  • Your internship is an important step in achieving your dream job
  • You have an entrepreneurial spirit with a dream to help build a great company
  • You have a passion for knowledge and you are not afraid to try new things
  • You’re currently enrolled in an accredited college or university. Sophomore or Junior in Business, Marketing or Communications majors preferred.
  • You get your message across and can influence people in both written and verbal communication
  • Ability to collaborate with team members while finding opportunities to supply value individually
  • You have some event coordination and logistics experience (preferred, not required)
  • You’re good at basic business apps: Microsoft Office 365 or Google Apps, Excel, Salesforce, Zoom and project management tools
  • This internship opportunity is anticipated to be for up to 10-12 weeks

Okta is an Equal Opportunity Employer.

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Okta
The foundation for secure connections between people and technology

Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks and Adobe trust Okta to work faster, boost revenue and stay secure. Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work.

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