Okta is looking for a Sr./Staff Business Systems Analyst to help us support our core ERP system, as well as peripheral financial systems. As a Business Systems Analyst you will be a shared owner of the vision for Okta financial systems. The ideal candidate should have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic. This role will assist other core business systems analysts across Business Technology for strategic and business as usual projects.
Role and Responsibilities
- Experience with subscription models, and recurring billing systems
- Collaborate with key individual contributors within the finance Business Technology team to solve key business problems by either driving process change or making systematic recommendations for delivery
- Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify gaps and opportunities for automation projects that will streamline workflows and processes within accounting
- Assist in design and system configuration within NetSuite, and other key financial systems.
- Assist in the ongoing administration of NetSuite, Coupa and Concur (preferred) including user roles and permissions, item configuration, reporting changes, and related administration duties
- Perform complex business and systems analysis work, root cause analysis and provide forward thinking, long term technical solutions; conduct requirements gathering/analysis following the Agile methodology
- Assist in cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm
- Assist in building innovative solutions that automate and scale Okta business systems for the accounting and revenue operations team
- Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents and provide day-to-day administration of the critical business systems that drive our global finance operations
- Draw from your experience to recommend changes in development, maintenance and system standards
- Support for key month end close processes
Experience & Skills
- Bachelor's degree in Finance, Economics, IT, or other analytics-related fields.
- Minimum 5 years of relevant experience
- Minimum 3 years of administration experience in NetSuite
- Experience with designing and supporting NetSuite integration with other business systems like Coupa, Concur, Workday, Salesforce etc.
- Experience with full system implementation life-cycles (analyze, design, build, test, implement, support)
- Experience working with systems that handle sensitive data and with SOX controls and change management processes
- Exceptional communication with active listening skills, and ability to convey complex ideas in a clear, concise fashion to both technical and non-technical audiences
- Strong problem solving and analytical/critical thinking skills needed
- A good understanding of key financial business processes (Billing, Collections, sales compensation, Revenue Management, Procure-to-Pay, Quote-to-Cash)
Okta is an Equal Opportunity Employer.