Growth Product Manager, Okta X Project (Remote Eligible)

At Okta, we’re always innovating across the entire identity landscape, and our customers are always asking to do more with us. As the pace of change in the cloud continues at a rapid pace, the ability to move fast is a competitive advantage. To fuel this continuous innovation, Okta has created an incubator program called OktaX, building and nurturing new brands, products, and businesses from the ground up. These projects are given the freedom and flexibility to build independently like a startup, with the stability and support of the larger Okta organization – the best of both worlds!

IAM Pulse is the inaugural team within the OktaX incubator program, laser focused on making cloud infrastructure security simple and accessible for the practitioners who interface with it. With such a grand vision, we’re looking to assemble an amazing team of strategic go-getters with a relentless focus on execution. 

As a Growth Product Manager, you will join our emerging team in a zero to one phase of the journey, working across our community and product functions to design, implement, monitor, and iterate a seamless onboarding and engaging user experience to drive awareness, adoption, and usage. This is a unique opportunity to get in at the ground level for a highly visible and expansive career opportunity, with an incredible support system in the Okta organization.

Job Duties & Responsibilities

  • Take ownership of the end-to-end onboarding process for members of our online community, and the conversion to users of our core product
  • Collaborate with our product and community teams to conduct user research and perform interviews to fully understand the context of their day to day jobs
  • Manage our backend tracking system using Segment, ensuring all users and actions are properly captured within our NextJS applications
  • Instrument downstream services with Segment such as Customer.io for transactional & workflow emails, Hubspot for CRM, Google Analytics for web traffic, and Pendo for product analytics
  • Craft personalized workflows across the entire customer journey, responding to select actions and inactions with the right messaging at the right time
  • Create helpful onboarding guides, videos, and docs to make it easy for community members to participate and product users to get started
  • Define and report on key community and product growth metrics

Expected Knowledge, Skills, and Abilities

  • 4+ years of Product Management experience working with or building SaaS products
  • You put the needs of the customer first, creating delightful experiences that drive growth without compromising our brand values and integrity
  • You won’t have to contribute code, but you should be able to effectively navigate a NextJS codebase to understand when and where events occur
  • Experience working with Segment sources and destinations as a unified data layer
  • Experience working with CRM, Email, and Analytics tools – Hubspot, Customer.io, and Pendo a plus
  • Excellent writing and communication skills, and the ability to prepare and present demos

Preferred Qualifications

  • Experience working with developers and dev tools, and/or security engineers and security products
  • Experience working with enterprise SaaS customers
  • Basic to intermediate comprehension of IaaS providers such as AWS, GCP, or Azure

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta https://www.okta.com/company/careers/. 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Okta.  More details about Okta’s privacy practices can be found at: https://www.okta.com/privacy-policy.

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