Staff Technical Program Manager (Customer Identity)

United States

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Technical Program Management Team

Okta is seeking a Staff Technical Program Manager to focus on driving critical, cross-functional programs for our Customer Identity Cloud Product Unit. The Staff Technical Program Manager will partner with cross-functional teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and ensuring ongoing delivery and execution. 

The Staff Technical Program Manager Opportunity

Reporting to the Manager of Technical Program Management, we’re looking for someone with a passion for technology, security and delivery.  

What you’ll be doing 

  • Partner with Product, Engineering and other stakeholders to manage complex and large-scale cross-team initiatives, clarifying needs and value, securing commitment from teams across the organization, setting timelines, and leading activities from design through delivery.
  • Structure, kick-off, and run continuous and/or time-bound initiatives within and beyond the Engineering and Product organizations -  clarifying priorities, enabling the execution of deliverables, defining program process flows, and providing continuous transparency. 
  • Program manage initiatives across multiple teams; taking a hands-on and proactive approach to unblock when needed, introduce efficiencies, and provide workflow solutions. 
  • Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence. 
  • Provide clear, consistent, and accurate status and progress of initiatives.   
  • Build strong relationships with stakeholders and ensure clarity to program goals, commitments, risks, progress, and deliverable quality.
  • Ability to map dependencies and relationships between initiatives and teams, manage and mitigate risks to program deliverables, and coordinate work across disparate teams.

What you’ll bring to the role

  • 8+ years of technical program management experience in a remote, SaaS product development environment. 
  • Track record of collaboration in order to manage and successfully deliver large scale software development programs.
  • Ability to clearly communicate and establish credibility with technical and non-technical stakeholders including an executive audience.
  • Ability to influence others of varying levels within a matrix organization.
  • Strong attention to detail and focus on data-informed execution.
  • Passion for understanding ambiguous, complex problems and driving high-quality, innovative, and robust solutions.
  • Experience with agile and other program management methodologies.

And extra credit if you have experience in any of the following! 

  • Working at a high paced, fast growing tech startup.
  • Technical degree and/or background in software development.




Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:   

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$142,000$212,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $158,000$238,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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