Director, Employment Investigations

We are currently seeking a Director of Employment Investigations to join our Employee Relations team. The role will be responsible for leading investigations in North America and managing a small team of employment investigations professionals.  You will help design and build our workplace investigations program.  You will work closely with our People Business Partners, Legal, and Compliance team to promote ethics, values and accountability in the workplace.  This role reports to the Director of Employee Relations. 

Essential Duties & Responsibilities:

  • Conduct prompt and thorough investigations into highly sensitive employment issues, and make objective recommendations based on findings. This includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders. 
  • Ensure consistent application of policies and procedures.
  • Work closely with our Legal team to respond to sensitive employment-related matters and litigation.
  • Help create, standardize and implement processes to address employee relations issues including designing an intake process, investigation toolkit, and documentation management system.
  • Guide and coach People Business Partners and managers on how to appropriately manage and resolve complex employee relations issues.
  • Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance.
  • Manage a team of NORAM employment investigations partners.
  • Design and deliver employee relations related trainings.
  • Analyze, design, and revise policies and practices to sustain positive employee relations. 
  • Analyze employee relations trends and recommend corresponding solutions.

Knowledge & Requirements:

  • Strong written and oral communication skills, excellent public speaker. 
  • Experience in designing and delivering successful training programs.
  • Demonstrated ability to work effectively in a team environment.
  • Develop trust and rapport and influence partners and business leaders.
  • Remain respectful and empathetic when confronted with difficult and uncomfortable situations surrounding an investigation.
  • Able to handle confidential information in a mature and professional manner.
  • Ability to work in a fast moving and changing environment.
  • Strong ability to multi-task and respond effectively to changing priorities and demands.

Basic Qualifications:

  • At least 3+ years of people management experience,
  • Minimum 8+ years of employee investigations, employee relations, employment law experience, 
  • Solid understanding of United States and Canada labor and employment laws,
  • Comfortable working with any level of employee or manager,

Preferred Qualifications:

  • Advanced degree, law degree, or other specialized training in employment investigations a significant plus,
  • Experience supporting international employees and conducting international employment investigations a significant plus,
  • Experience in a growing, global software development environment is preferred,


Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

Okta is an Equal Opportunity Employer.

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located.  We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live.  Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs.  Find your place at Okta 

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