Position Description: The Events Audio Visual Technician will be responsible for staffing, planning and support of events both internal to the Okta offices and offsite at conferences like Okta’s user conference Oktane. This will include flexible hours to cover after hours events and travel to conferences. This role will be involved in the live event space system engineering and maintenance. The person in this role will also work with the team in designing and implementing streaming and production systems.
Job Duties and Responsibilities:
- Live event support during external and internal company meetings.
- Work closely with Workplace event coordinator to schedule events.
- Plan and organize equipment needs for external events.
- Act as an escalation point for white-glove meetings.
- Demonstrate strong organizational, communication, documentation, interpersonal, and decision-making skills
- Organize training sessions and documentation for team members and end-users.
- Troubleshoot and correct global issues in the live event spaces.
- Manage life-cycle of systems and schedule preventative maintenance.
- Work with the Unified Communications Engineering team to improve system design and adopt latest technologies.
- Experience with live sound and video
- Production event management experience
- Ability to plan and execute remote events (Gathering and shipping equipment, load-in on site, supervising A/V of event, and load-out)
- Experience with AV control systems (Crestron, AMX, Extron)
- Experience with video conferencing environments and troubleshooting of them
- Strong understanding of networking technologies (WiFi, DNS, DHCP, VLANs, VPN)
- Bachelor’s Degree in relevant subject or equivalent business experience
- 5+ years supporting external events (Tradeshows, Conferences, Hackathon, etc.)
- 3+ years supporting live events in corporate environments
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