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Manager, Pipeline Technology & Operations

Job Purpose:

The opportunity for Okta is massive: any company is a company we can make more productive and more secure. As every company becomes a technology company, Okta is the foundation that lets them make this transition successfully. Our vision is to bring the benefits of Identity to every company.

To help us achieve our ambitious growth objective we are seeking a seasoned marketing operations expert to create leverage for the business through ensuring that the type of data we collect, and how we collect it, is accurate, clean and accessible for all users in the marketing and sales development orgs. We know that bad data in = bad data out!

The Manager of Pipeline Technology & Operations will work cross functionally with both internal (Operations, Web, Marketing & SDR/BDR) and external (IT, Data Analytics, 3rd party vendors) stakeholders to develop and execute processes, both automated and manual, to ensure that we’re collecting the right data in the right way at the right time to deliver business value and accurate reporting. The right candidate will come to the table with:

  1. A strong technical background;
  2. Deep understanding of both the marketing and sales development worlds and how the data we capture drives our ability to understand funnel performance;
  3. Mastery of the technology used to support both marketing and sales development functions;
  4. A clear point of view on how we can make all of our processes as efficient and optimized as possible.

DUTIES AND RESPONSIBILITIES:  

  • Technology: Take ownership of the strategy and process for integrating data from new technology from start to finish. Identify new data sources and bring them on board. Develop and maintain a data dictionary for all of our marketing and sales development data.
  • Process: Develop, launch, and support data collection policies and processes for a global marketing and sales development team from initial capture through program performance.
  • Enablement: Train the team to best use the tools and processes you’ve developed for them. Build documentation in all appropriate media to make sure your customers are fully equipped to do their jobs. Be the go-to person for advice and questions.

QUALIFICATIONS:

  • 5+  years related work experience
  • 3+ years hands on experience with marketing automation Strong analytical reasoning
  • Excellent written and verbal communication
  • Demonstrated ability to collaborate, build consensus, and influence with personable persistence
  • Ability to prioritize in a fast paced highly demanding environment
  • Proficiency with Excel data modeling and analysis skills
  • Expertise in Marketo and Salesforce
  • Experience with both native and custom integrations
  • Experience with Workato or similar middleware vendor is preferred
  • Experience with DemandTools, Infer, Full Circle is preferred
  • Experience with pre-sales (marketing and sales development) motions and processes

Okta is an Equal Opportunity Employer. 

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Okta
The foundation for secure connections between people and technology

Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks and Adobe trust Okta to work faster, boost revenue and stay secure. Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy.

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