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Senior/Group Product Manager, Scalability & Trust

Position Description: 

Are you excited and passionate about defining what it takes for a great cloud service to operate at massive scale, globally? With nearly 100 million users in 185 countries accessing our cloud service from millions of devices, Okta is really starting to scale.

We are looking for a strong product leader with a technical background to define a service that can scale from hundreds of millions of users and devices today to billions in the future.



Job Duties and Responsibilities:

  • Represent to customers our core service roadmap to help them understand how Okta is making investments to scale the service globally
  • Define product requirements for performance and scalability that span product areas and customer segments
  • Assess the viability of new product offerings/tiers around improved levels of capacity, uptime, and/or performance
  • Manage the trust.okta.com site, product roadmap and metric definitions to effectively, accurately and transparently communicate to customers and prospects our real-time and historical uptime and reliability
  • Guide the System Architect and Core Engineering teams to build for real-world customers, use cases and architectures
  • Define an infrastructure business case, product strategy and customer requirements around expansion outside of North America and EMEA (e.g., incorporating performance latency, data residency, legal constraints, etc.)
  • Understand customer requirements and constraints for Okta APIs: linking use cases to expected usage patterns, impact of rate limiting and throttling and collaborating on developing technical approaches to both meet customer needs and protect the Okta service and cost structure   
  • Define and document user stories and use cases to guide product development
  • Track market trends and competition to inform product decisions and strategy

 

Required Skills:

  • Bachelor’s degree
  • Strong knowledge of defining infrastructure products for enterprise IT at large scale
  • Technical knowledge of building and/or consuming RESTful APIs
  • Experience with multi-tenant SaaS services
  • Excellent communication skills (presentation, verbal and written)
  • Track record of successful delivery of company-critical projects
  • 5+ years of industry experience. 2+ years of product management or related experience

Preferred Skills:

  • Advanced degree in technical field
  • Strong leadership skills and executive presence
  • Experience across the product management lifecycle for enterprise products or services
  • Deep technical knowledge in identity or access management
  • Technical knowledge or background in SaaS performance and/or scalability

 

Okta is an Equal Opportunity Employer.

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Okta
The foundation for secure connections between people and technology

Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks and Adobe trust Okta to work faster, boost revenue and stay secure. Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work.

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