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Senior Product Manager, Admin

Position Description:

 

partner closely with engineering, design, user experience, and product marketing teams to deliver on our admin self-service and core admin experiences. Your primary responsibilities include:

1 - Driving the roadmap for our admin self-service and core admin experiences: You own the roadmap for our Admin team. You prioritize, drive and socialize the near-term and long-term admin experiences roadmap both internally at Okta and with our customers

2 - Understand key customer requirements and use cases for our admins (technical and non-technical): By taking customer requirements from numerous channels and understanding how these align with the broader product strategy and company vision you are able to distill the asks and needs of customers and prioritize features accordingly.

3 - Collaborate with enablement and field teams to drive success in our admin experience: as the subject matter expert, you need to coordinate across various team’s roadmaps to ensure we’re delivering on our core user experience.

4 - Executing: You live and breath delivery. You collaborate with engineering and UX to ship features that delight customers and put us ahead of the competition. You work across desktop surface areas to create experiences that customers love.

Major pluses for candidates with experience with IT technologies stacks and protocols, identity management, strong authentication solutions, and/or security.

Job Duties and Responsibilities:

Roadmap and Vision

  • Set product strategy and direction for our admin experience
  • Define the execution roadmap
  • Evangelize your vision to the engineering team, sales team, and customers

Feature Delivery and Execution

  • Work with your scrum team to deliver features on-time, on-target
  • Regularly ship features that unlock key use cases
  • Collaborate with design to spec experiences that delight customers
  • Prioritize rigorously across a number of product investment areas
  • Not afraid to get into the weeds to define features and experiences
  • Define, measure and analyze metrics. You will own the numbers and make sure that we are looking at the most important data to help us prioritize and make actionable decisions. 

Customer Engagement

  • Engage with customers to deeply understand their challenges with our admin tool
  • Understand challenges to deployment and usability around strong authentication solutions
  • Stay close to customers during beta programs and ensure that feedback is incorporated into the product

Competitive Understanding

  • Work with technical marketing and sales to deeply understand the competitor landscape
  • Keep your finger on the pulse of market changes and understand where trends are heading

Go to Market Collaboration

  • Collaborate with product marketing to support creation of messaging and content, and define the go-to-market plan for existing and new offerings
  • Inform pricing and packaging changes based on your subject matter expertise
  • Collaborate on content creation to launch new features

Own the Product

  • Customer success focused thinking: always working to unblock sales and help customers through issues
  • Responsive to supporting the field on critical asks and customer needs
  • Build a world class product for our Admins 

Minimum Knowledge, Skills, and Abilities: 

Required:

  • Experience across the product management lifecycle for B2B, consumer, or enterprise products and services
  • Track record of successful delivery and iteration of company-critical projects
  • Experience with A/B or multivariate testing
  • Experience developing and using key metrics to deliver and measure success; you are familiar with SQL
  • 4+ years of product management or related experience
  • Excellent communication skills (presentation, verbal and written)
  • Strong leadership skills and presence
  • Bachelor’s degree

Nice-to-Have:

  • Knowledge of enterprise security products and services
  • Knowledge in identity or access management
  • Experience with developing multi-tenant SaaS services
  • Experience building web and mobile products for B2B, enterprise or consumer

Meet the manager:

Angela Hiatt is Okta’s Senior Director of Product Management for End User and Admin Experiences as well as our Data platform (https://www.linkedin.com/in/angelavedar/).

 

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,400 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy.

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Okta
The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,400 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers.

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Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy.

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