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Senior Product Manager, Identity Experience and Customization

Position Description: 

We’re looking for a passionate product leader to take our Customization Platform to the next level. Okta’s industry-leading access management product allows organizations to protect their applications while providing a delightful experience to their users. At the core of that experience is a consistent and customized brand experience. Everything from the URL domain where you log in to the look and feel of a password-reset email needs to be customized to delight. In this role, you will own the components that allow Okta’s customers to brand our out-of-the-box product and make it their own. Some examples are custom HTML and javascript for sign-in pages, email templates, and SMS notifications. Your audience will be split across non-technical admins and developers. To succeed, you will need to have a technical understanding of these customizations and translate that to a simple and flexible customization platform. You should expect to partner closely with our engineering, design, product marketing, and business development teams.

Our goal is to deliver a customization platform, not one-offs for individual requirements. Experience building market-leading products or services with a high degree of out-of-the-box customization for different clients is desired. If you also have a technical understanding of web and mobile experiences and a passion for user experience, you’ll fit right in! You will require a keen ability to understand customer requirements, strategically prioritize what’s most important for the short and long-term, and collaborate with your PM team and Okta as a whole to deliver an innovative product.

 

Duties and Responsibilities:  

Deliver products that customers love

  • Work with engineering, the wider PM team, and other internal groups to define and document user stories and use-cases to guide product development
  • Define and execute on the roadmap and prioritize features for the Customization Platform that delight customers and developers
  • Collaborate with product marketing and developer relations to support the creation of messaging and content and enable the Okta sales team

Develop, research, and clearly communicate sound product strategies

  • Understand core business problems and requirements from customers, prospects, sales, and support to inform product decisions in the owned area
  • Closely track industry trends and adapt your strategy accordingly

Drive product innovation through rapid triage of ideas with facts and data

  • Work with the rest of the Okta product leaders to prioritize and deliver the innovation required to advance the strategy and roadmap for the Customization Platform
  • Measure progress and success with meaningful metrics by working with the data team

 

Minimum Knowledge, Skills, and Abilities:

Required:

  • Bachelor’s degree in a technical or quantitative field
  • Experience across the product management lifecycle
  • Strong technical or development background
  • Excellent verbal and written communication skills
  • Strong presentation and leadership skills
  • 5+ years of experience, 3+ years of product management or related experience
  • Track record of successful delivery of complex projects

Preferred:

  • Experience building a developer platform product
  • Experience creating and managing multi-tenant SaaS software products at a market-leading company
  • Advanced degree in technical (MS) or business field (MBA)

Meet the manager:

John Gronberg is Okta’s Director of Product Management for the Identity Platform and Customer Identity (https://www.linkedin.com/in/johngronberg/)

 

#LI-BM1

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Okta
The foundation for secure connections between people and technology

Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks and Adobe trust Okta to work faster, boost revenue and stay secure. Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy.

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