Okta’s the foundation for secure connections between people and technology—so Okta integrates with almost everything in our customers’ organizations. As you might imagine, that presents some challenges when it comes to demonstrating Okta’s product to prospective customers: we need to show Okta working with their other tools to give them confidence that Okta can meet their needs.
What’s this role all about?
As the Senior Technical Marketing Manager of Demos, you’ll make sure that the Technical Sales teams can demonstrate Okta use cases quickly and reliably. You’ll build, procure, or invent tools to augment sales staff, empowering them to do their jobs faster and better. You’ll also be the point-of-contact for gathering demo requirements from the field and delivering capabilities to address them. Success for this role means a smooth, efficient, demonstration experience for prospective customers that helps them understand and evangelize Okta’s value proposition and ultimately results in improved prospect conversion.
What will you do?
- Our various demo environments will be consolidated under your management. You will operate the Okta tenants and connected technologies, ensuring reliability and availability.
- Today, our demo environments are one-size-fits-all and rigid. You will evolve our demo environment into a world-class capability. Under your management, our demo capability will become highly responsive to the needs of Technical Sales.
- You will build, procure, or otherwise provide tools to help Sales Engineers execute demos faster and more consistently, prepare for demos more quickly by reducing reset times, and customers
- You will automate wherever possible, to accelerate the sales cycle and remove opportunities for human error when preparing for, executing, and resetting demos.
- You will partner with the rest of the Product organization to stay ahead of the requirements of emerging scenarios. The goal is zero-day support for new product features.
What do you need now?
- You must have some experience with Technical Sales, Sales Enablement, or Technical Marketing. Empathy for technical sales is critical, and empathy requires experience.
- You must be able to write and speak clearly about technically complex integrations and use cases in a compelling way, without extensive use of jargon or acronyms.
- You must be be technically competent and curious. This job will require a scripting, code development, and systems integration skillset and enthusiasm for learning new IT skills.
- You must be creative. This job will require out-of-the-box thinking to ensure a pristine experience for prospective customers throughout the technical evaluation phases of the sales cycle.
- You must be able to build your own deliverables and collaborate across cross-functional teams on broad initiatives.
- You must have some experience creating technical documentation, e.g., deployment guides, configuration guides, technical sales and marketing collateral, blog posts.
What will you get out of this role?
- You’ll get to work with our awesome customers—bold companies who have partnered with Okta to solve some of their most critical challenges—and our world-class technical sales teams.
- You’ll become familiar with the entire product development lifecycle at one of the fastest-growing SaaS companies in the world—from ideation to adoption.
- You’ll be at ground-zero of one of the most significant technology trends of our time: organizations reducing IT friction by adopting the cloud.
- You’ll work on a small team with a big impact, in a collaborative company with audacious goals.
- Bachelor’s degree in Engineering or Science discipline
- 5-8 years of technical marketing, technical sales enablement, pre-sales engineering, field engineering, or customer-facing support experience required
- Some experience with scripting languages, web development, and/or systems integration coding.
- Ability to articulate technical concepts clearly and concisely with strong written and verbal communication skills.
- Ability to manage multiple priorities and tasks in a dynamic environment with competing priorities.
- Familiarity with authentication and authorization protocols and products
- Experience with enterprise SaaS solutions
- Familiarity with the classic Information Technology (IT) "Stack", both hardware like networking equipment, and software like operating systems and business applications.
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The foundation for secure connections between people and technology
Okta is the leading provider of identity for the enterprise. The Okta Identity Cloud connects and protects employees of many of the world's largest enterprises. It also securely connects enterprises to their partners, suppliers and customers. With deep integrations to over 5,000 apps, the Okta Identity Cloud enables simple and secure access from any device. Thousands of customers, including Experian, 20th Century Fox, LinkedIn, Flex, News Corp, Dish Networks and Adobe trust Okta to work faster, boost revenue and stay secure. Okta helps customers fulfill their missions faster by making it safe and easy to use the technologies they need to do their most significant work.