FAQ

Oktane, the biggest Identity event of the year. It is Okta’s annual in-person and online gathering where we discuss the latest innovations in authentication and authorization and reveal new products. It’s an opportunity to recognize Okta’s customers and celebrate their success. And it’s a great opportunity for attendees to connect with Okta leadership, experts, and customers along with the best and brightest in the industry. This is the time and place to learn, connect, and give back—and to see firsthand how Identity is transforming organizations around the world.

In-person event: October 3-5, 2023.

Oktane Online: Wednesday, October 4, 2023

Oktane will be in San Francisco at the Moscone West Conference Center at 747 Howard St, San Francisco, CA 94103. Entrances to the building can be found on 4th St and Howard St. There are many parking garages around the building. We encourage attendees to find the closest parking garage or take local transit, Uber, or Lyft. For information about parking around The Moscone Center, please click here.

As the premier Identity event of the year, Oktane is attended by thousands of industry professionals. This includes industry thought-leaders, IT executives, application architects, IT directors, managers, admins, developers, product leaders, security professionals, service providers, and leading SaaS application providers. Oktane is recognized as a valuable opportunity to learn the latest in authentication and Identity, as well as network with experts and peers.

The Oktane mobile app will launch in late September 2023, so that you can start using it before the conference. 

Yes. This year we're bringing back Oktane Online with exclusive online-only content, deep-dive sessions, live moments from Oktane in San Francisco, and opportunities to connect with experts live. Oktane Online registration is now open. The pricing page has more information on how to register. 

The official language of the event is English, and all general sessions, breakout sessions, and hands-on labs will be presented in English.

Casual to business dress is appropriate. We do recommend dressing in layers as temperatures can vary.

You must be at least 21 years of age to attend Oktane in San Francisco.

At Okta, we strive to create a welcoming and inclusive event experience for every attendee. If you require an accommodation for a disability, please indicate your requirements on the registration form.

Please contact [email protected].

Visit the Oktane home page for event details. See pricing and what’s included with each pass on the Oktane pricing page. 

When you register, a confirmation email will be sent to the email address on file, including item(s) ordered and the amount paid. If you did not receive this email or cannot locate it, please email our Registration Team at [email protected]. 

- Government/Military/Education: We offer a 20% discount for government, military, and educational institutions. You must register with your .mil, .gov, or .edu email address to qualify.

- Nonprofit Organizations: Okta is proud to offer complimentary conference passes to Oktane for non-profit organizations. Limit five per organization. You must be a current Okta customer or have an account manager, and register with your .org email address to qualify.

You may qualify for a discount depending on your company’s support level with Okta. Reach out to your CSM or account rep for more info. 
 

For group discounts that are 5+ people attending from any one organization, please email [email protected] for more information.

Cancellations must be received in writing by 11:59 PM (PST) by Friday, September 8, 2023, to be eligible for a refund, less a $100.00 (USD) processing fee. There will be no refunds for cancellations received after 11:59 PM (PST) on Friday, September 22, 2023. Please send cancellation requests to [email protected].

When registering, you may pay by credit card or wire transfer. Payment must be received to print a badge onsite.

No, there's no deadline. You can register online through the last day of the event.

Okta reserves the right to deny registration to any individual or entity for any reason, at Okta’s sole discretion, including past or present failure to meet Okta’s standards of conduct, and also including (but not limited to) engaging in violent, illegal, threatening, or discriminatory conduct.

Any Okta solution provider partners and technology providers who are listed in the Okta Integration Network may sponsor Oktane. If you are already in the Okta Integration Network or would like to join by sponsoring Oktane, visit the sponsorships page to get started.

Submit your sponsorship request and download the prospectus here, or contact us at [email protected].

Yes! We’re excited to share that the Partner Summit is part of Oktane. If you’re a member of the Okta Elevate Partner Program, you can join us free of charge, in person at the Moscone West Conference Center on October 3, 2023 for a day of partner-dedicated sessions to kick off your Oktane experience. However, we encourage you to register to attend the rest of Oktane with your customers to take full advantage of keynotes, in-person and virtual breakout sessions, networking opportunities, the Expo Hall, and more, October 3-5, 2023. If you have any questions please reach out to [email protected].

Yes, attendees who register for the in-person event may build their agenda ahead of time. The Oktane agenda builder provides a comprehensive list of breakout sessions, hands-on labs, and other sessions. We will send an email to in-person registrants with more details. You will also be able to add sessions to your agenda via the Oktane mobile app once it launches. Please note that adding sessions to your agenda does not guarantee you a seat, as sessions are first-come, first-served. 

After Oktane wraps up you can relive the action with on-demand content here at okta.com/oktane. For a limited time we’ll be highlighting select sessions that you might have missed or want to see again. However, to make sure you don’t miss a favorite speaker or topic, we recommend attending the live event if possible.

Yes, Oktane is an official (ISC)2® CPE submitter. Attendees will be required to provide their (ISC)2® member number during registration and Okta will submit names directly to CPE.

CPE credits are earned for participating in educational or other activities, such as attending conferences, where members gain knowledge and skills that would benefit them to grow within their chosen profession.

No, we only submit to CPE for credits. For any other organizations please find your attendance certificate in your portal after the event or reach out to [email protected].

Yes, join us for the highly anticipated return of the Okta Administrator Challenge. Back by popular demand, the Administrator Challenge was a highlight of Oktane22, and we are thrilled to bring you an even better version this year. Test your knowledge and skills in a fun and interactive environment, and earn bragging rights by becoming Okta certified.

The challenge is for anyone not yet Okta certified, but who has on-the-job experience administering Okta Workforce Identity Cloud products. Attendees will complete real world, hands-on tasks in Okta preview tenants that are based on OIE.

Participants should use Okta on a day-to-day basis, and have on-the-job training, performing the following tasks:
- Creating and managing users, groups, and user types
- Creating SAML and OIDC application integrations
- Managing user and application profiles
- Mapping profile attributes
- Using the Okta expression language
- Implementing MFA
- Troubleshooting various user and application-related issues
- Setting up various administrator roles
 

The Okta Administrator Challenge will not be available online, but stay tuned for an online offer that developers interested in earning our highly anticipated Customer Identity Cloud (CIC) certification won’t want to miss. The CIC Certification is targeted to be released before Oktane.

The call for speakers is now closed. We are currently reviewing all submissions and will announce the results in August.

Oktane post-event content will be available right here at okta.com/oktane. Check back after the event for specific instructions on how to view.

Oktane features developer-dedicated workshops and events to help you learn the latest capabilities of Auth0 by Okta and Workforce Identity Cloud. These events, reserved just for developers, are available with a Full Conference Pass or a Developer Pass. Learn more here.

Yes, we have negotiated discounted rates at select hotels. Once you've registered, we will send a confirmation email that includes information on how to book in our discounted room block. These rooms are subject to availability.

When you register online for Oktane, you will have an opportunity to request a room in the Oktane hotel block and provide your check-in and check-out dates. A hotel reservation will then be made for you and guaranteed with your credit card. You are also free to make your own reservations directly with the hotel of your choice if you would like to book outside of the Oktane hotel block.

Yes, a credit card will be needed to confirm your reservation through the Oktane booking process.

Marriott Bonvoy offers discounted rates for eligible guests. Click here for more information.

Sustainability is at the heart of Oktane with hosting this year's event at the Moscone Center, which is a LEED Gold certified venue. Throughout the event, Oktane will promote donations to nonprofits in place of physical swag to help eliminate waste. Oktane will use 100% compostable F&B items, and we encourage attendees to bring their own water bottle to the event. We also encourage attendees to utilize low carbon and alternative transportation traveling to Oktane.

Yes, there will be select on site food and beverage options. Please check back soon for more information.

Okta will make an effort to provide meals that accommodate attendees with a variety of dietary requirements (vegetarian, vegan, gluten-free, dairy-free, or kosher). During the registration process, you will be asked to identify what these needs are. We will make every effort to accommodate these needs but cannot guarantee to fulfill every request. When you arrive at the meal area, please let a server know and they will review the available meal options.

Moscone West is a fully fire sprinklered building and has many fire and life safety features. This facility is monitored by a state-of-the-art Simplex Fire Alarm System. The building is also equipped with four (4) Automated External Defibrillators (AEDs). Moscone West has dedicated on-site medical staff who are trained to respond to medical emergencies. There is also a staffed first aid station located on the lobby level of the building near the Howard Street entrance. Uniformed security personnel are staffed throughout the venue. There will also be a visible police presence at the venue.

Before attending Oktane:

Take a moment to carefully assess how you’re feeling. Minor symptoms such as a slight cough, sniffles, congestion, mild headache, or fatigue could be symptoms of COVID-19. If you have symptoms, we ask that you refrain from attending Oktane. If you don’t have COVID-19 or symptoms of COVID-19, but know you have been exposed to a positive case within the last 5 days we ask that you please wear a mask. If you develop COVID-19 during Oktane, we ask that you please notify us at [email protected].

Okta follows local health and safety guidelines. At this time, vaccinations are not required to attend an event at the Moscone West Conference Center.

Unless a “mask mandate” is issued by health authorities, Okta will not require the wearing of face coverings as a condition to attend Oktane. However, all persons are welcome to wear a face covering at our event. We will have face coverings available for those who wish to wear them. Simply ask for one at the Oktane Registration Desk.

There are a few countries that require a visa for entry. We recommend checking in advance with your country's local US consulate for details and requirements.

You will be asked during registration if you need an invitation letter. If so, you will need to email [email protected] with the required information and the team will provide next steps.

If you need help getting approval from your manager or team to attend Oktane, we’ve got you. Download the Request to Attend Oktane letter and share it with them.

Yes, an event badge is required for entry and should be worn at all times. You'll be able to pick up your badge at the Oktane registration desk during open registration hours. For security purposes, be prepared to show identification. If you lose your badge, you may show photo identification and have it reprinted at a registration assistance desk for a fee.

Okta follows local health and safety guidelines. At this time, vaccinations are not required to attend an event at the Moscone West Conference Center.

Masks are not required at Oktane. However, if you feel you have any symptoms indicative of Covid-19 or another illness, we ask that you please consider the health and safety of your fellow attendees when deciding if or how you can safely attend Oktane. For guidance on health and safety protocols, please read the CDC guidelines here. 

You can register for Oktane Online right here.

Yes. Attendees who register for the in-person event will also receive access to Oktane Online. Oktane Online includes access to select, on-demand content, but will not have all of the same content as the in-person event.

Oktane Online includes access to all keynotes, including “Go beyond with AI and Identity” with Okta Co-founder & CEO Todd McKinnon and special guests. Also included are product and industry sessions, customer success content, select partner sessions, and on-demand content post-event. And Oktane Online also offers access to Okta product experts who are there to answer your questions in real time.

Oktane Online is free to attend.

Yes. All Oktane Online content will be made available on demand a few days after the event wraps up. Please check back here closer to the event date for exact timing.