Businesses @ Work

Businesses @ Work takes an in-depth look into how organizations and people work today — exploring employees, partners, contractors and customers, and the apps and services they use to be productive.

Welcome to our 2018 Businesses @ Work Report - Retail Edition! This mini report specifically analyzes trends in retail organizations relative to what we’re seeing across Okta’s entire network. This report includes only a subset of our broader Businesses @ Work Report takeaways and data. You can view the complete 2018 Businesses @ Work Report here.

How did Okta create this report?

To create all our Businesses @ Work Reports, we anonymize Okta customer data from our network of thousands of companies, applications, custom integrations, and millions of daily authentications and verifications from countries around the world. Our customers and their employees, contractors, partners and customers use Okta to log in to devices, apps and services, and leverage security features to protect their sensitive data. Our customers span every industry and vary in size, from small businesses to enterprises with tens of thousands of employees. As you read this report, keep in mind that this data is only representative of Okta's customers, the applications we connect to and the ways in which users access these applications through our service.

Unless otherwise noted, this report presents and analyzes data from November 1, 2016 to October 31, 2017, which we refer to as “this year,” “this past year,” “today” and “in 2017.” Similarly, when we refer to “last year” or “in 2016”, we are referring to data from November 1, 2015 to October 31, 2016. 2015 refers to the same period in its respective year.