ServiceNow® + Okta

Take your IT Service Management strategy to the next level with identity orchestration from Okta and ServiceNow

Okta Identity + ServiceNow Security Incident Response integration available today in the ServiceNow Store

Do more with Okta + ServiceNow

  • Automate user and group provisioning, deprovisioning, and updates
  • Master and transform attributes from popular directories: Active Directory, LDAP, HR, ERP, CRM
  • Enterprise SSO
  • Customisable access request workflows
  • Identify and remediate compromised accounts and apps with seamless security integration
  • Adaptive Multi-Factor Authentication
  • Secure mobile access
  • Robust tracking and reporting
Automate your entire onboarding and offboarding process.

Automate your entire onboarding and offboarding process

Replace your onboarding and offboarding process checklists with one integrated workflow. Automate user lifecycle management and app access in Okta, and approvals, hardware, facilities fulfillment, and other orchestration activities in ServiceNow.

Offer powerful, real-time self service

Allow employees to request real-time access to on-prem and non-connected cloud apps, including Directory and Cloud App Groups from the ServiceNow Service Catalog. Password and MFA factor resets can also be completely self-service.

Offer powerful, real-time self service.

Respond to security threats in seconds

The Okta Identity Cloud for Security Operations application is now available on the ServiceNow Store. This application integrates Okta with the Security Incident Response (SIR) module from ServiceNow. When SIR is triggered, Okta allows you to grant, step up, or block access across all corporate apps and services immediately.

Okta Identity Cloud for Security Operations

Automatic user enrichment and identity controls for ServiceNow Security Incident Response

ServiceNow Okta Security Incident Response Diagram1

Reduce incident triage time

Add user context to active incidents

  • Applications provisioned
  • Group memberships
  • Recent user activity (logins, etc)
Accelerate incident containment

Provide contextual user controls directly within incidents in ServiceNow

  • Clear active sessions
  • Suspend or unsuspend user
  • Change, add, or remove application access
  • Change, add, or remove group membership
  • Force expire password or MFA token

Trusted by:

Allergan Logo
Discovery Communications Logo White
Varian Medical Systems.
Career Building logo white
Genomic Health.