Identity isn’t just a solution. It’s the foundation.

Customer identity isn't a single solution to a single problem. It's the cornerstone of your company's digital ecosystem.

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We came for the out-of-the-box authentication. We stayed for the increased customer engagement.

We came for the passwordless authentication. We stayed for the uplift in customer conversions.

We came for the customer account security. We stayed for the cost savings and operational efficiency..

Build trusted digital experiences with modern identity

In a global, cross-industry research study surveying enterprise-level customer experience (CX) and IT decision-makers, 451 Research’s findings show that digitally advanced organisations that deliver differentiated digital customer experiences understand the criticality of customer identity. But organisations of all levels of digital sophistication have room to invest in more sophisticated customer identity technologies.

Learn why 451 Research says investments in customer identity can help close the gap between digitally advanced and delayed organisations, helping to drive differentiation and boost trusted customer experience-driven business outcomes.

Customer Identity a Key Element of Creating Exceptional Digital Experiences

See what our customers make possible with identity

A secure identity layer is the foundation our customers use to enhance their digital innovation and build frictionless and trusted experiences for their customers. A great CIAM service can help attract and retain loyal customers, which directly translates into top-line growth.

Learn how CarMax, Albertsons, and MLB leverage Okta to enable exceptional digital experiences and create strong, trusted connections to their brands.

Sensis

"In this digital day and age, trust is key. Once an organisation loses trust with its customers, it's almost impossible to win that back. Okta plays a crucial role in keeping that trust and identity secure." — Robert Marino, Enterprise Technology Manager

CPA Australia

"With secure remote access technology and the ability to authenticate with Okta and use MFA, I can be really comfortable that we’re reducing the risk of account compromise." — Nigel Hedges, Head of Information and Security, CPA Australia

Australian Red Cross

"We’re really getting a 360-degree view of our users thanks to Okta. By integrating our various efforts, we’re able to consolidate customer information, which lets us cro" — Donna Jiang, Senior Project Manager, Information Technology, Australian Red Cross

Build your foundation here