I’ve just returned from a whirlwind trip to Australia, where I visited with our teams in Sydney and Melbourne, met with partners and customers, co-hosted an executive summit featuring Flight Centre, joined a Deloitte-hosted roundtable with TAL Australia, and spoke with members of the media. It was a fantastic, productive week filled with countless highlights, lots of great food, and more than a few revelations. Over the course of the week, I had candid conversations with more than 30 customers, from fast-growing startups to global enterprises, across a diverse range of industries and regions. I was eager to hear what was top of mind for our customers — their challenges, their successes, and their strategies for the future. And despite their differences, a surprising number of common themes kept surfacing throughout the week. The “build vs. buy” debate is real Many early-stage startups decide to build their.