As a chief marketing officer, I’m obsessed with creating a great customer experience. From the moment someone discovers our brand, and hopefully continuing through a lifetime of loyalty, I want to build a unique, exceptional relationship with each of our customers.  That’s never been easy. But these days it’s more challenging than ever because the…

Apple recently announced support for Multi Device FIDO credentials - also called passkeys. Passkeys allow users a passwordless login to all of their iOS and macOS devices. Passkeys provide a better user experience across websites and apps, and enhance security by virtue of being a standards-based technology that–unlike passwords–is resistant to…

The cybersecurity landscape is an evolving one. As technology progresses and people rely more on their digital devices to access everything from business and entertainment to financial needs, now, more than ever, we need to ensure that the data we provide online is secure.  APAC is the third highest region targeted by ransomware. Coupled with the…

Connecting roughly 50 million unique users within a network of clinics, offices, practitioners, and specialists across the USA means securely storing extremely sensitive data—then sharing it with thousands of healthcare providers, partners, and vendors. This responsibility is embraced by the Okta customer facilitating this network, despite the…

Mediacorp's CNA938 News Radio in Singapore interviews Okta's President for Worldwide Field Operations Susan St. Ledger. Radio Host Yasmin Jonkers discusses with Susan the role of securing identity authentication in making organisations more cyber-resilient. Susan also talks about how companies can keep their data secure and tips for online safety…

Supply chain attacks highlight the criticality of third-party risk management, and cyber risk conversations in the boardroom is now more important than ever.  Amidst an ever-evolving cyber threat landscape and increasingly sophisticated cyber-attacks, having cyber risk assessment conversations in the boardroom is now more important than ever…

From customers checking out of a retail store to corporate partners and contractors accessing digital resources, digital identity is an increasingly important part of any business today. This is particularly so with the rapid transformation occurring in Asia-Pacific (APAC). E-commerce in the region is expected to double by 2025, reaching US$2…

We have concluded our investigation into the January 2022 compromise of our third-party vendor. At the outset of our investigation, we focused on a five-day window of time, between January 16 and 21, when the third-party forensic firm, engaged by our vendor Sitel, indicated that the threat actor had access to their environment. Based on that…

This update was posted at 8:50 AM, Pacific Time. ++ On March 22, 2022, nearly 24 hours ago, a number of screenshots were published online that were taken from a computer used by one of Okta’s third-party customer support engineers. The sharing of these screenshots is embarrassing for myself and the whole Okta team.  In this post, I want to provide…

This update was posted at 6:31 PM, Pacific Time. ++ As we shared earlier today, we are conducting a thorough investigation into the recent LAPSUS$ claims and any impact on our valued customers. The Okta service is fully operational, and there are no corrective actions our customers need to take.   After a thorough analysis of these claims, we have…