Businesses @ Work
Nonprofit 2018
Businesses @ Work takes an in-depth look into how organizations and people work today — exploring employees, partners, contractors and customers, and the apps and services they use to be productive.
Welcome to our 2018 Businesses @ Work Report - Nonprofit Edition! This mini report specifically analyzes trends in nonprofit organizations relative to what we’re seeing across Okta’s entire network. This report includes only a subset of our broader Businesses @ Work Report takeaways and data. You can view the complete 2018 Businesses @ Work Report here.
How did Okta create this report?
To create all our Businesses @ Work Reports, we anonymize Okta customer data from our network of thousands of companies, applications, custom integrations, and millions of daily authentications and verifications from countries around the world. Our customers and their employees, contractors, partners and customers use Okta to log in to devices, apps and services, and leverage security features to protect their sensitive data. Our customers span every industry and vary in size, from small businesses to enterprises with tens of thousands of employees. As you read this report, keep in mind that this data is only representative of Okta's customers, the applications we connect to and the ways in which users access these applications through our service.
Unless otherwise noted, this report presents and analyzes data from November 1, 2016 to October 31, 2017, which we refer to as “this year,” “this past year,” “today” and “in 2017.” Similarly, when we refer to “last year” or “in 2016”, we are referring to data from November 1, 2015 to October 31, 2016. 2015 refers to the same period in its respective year.
Nonprofit 2018
The Data
What are the most popular apps among nonprofit customers?
We took a look at the set of applications that nonprofit organizations are using today and found that our nonprofit customers have some notable favorites. For this report, we categorize most popular apps based on those with the largest number of customers with the application provisioned.
Most Popular Apps (Number of Customers)
- Nonprofit Customers
- Global Customers
Nonprofit Customers
- Similar to our global reports, Microsoft Office 365 and Salesforce dominate the top 2 spots for nonprofit customers, demonstrating the industry’s focus on getting mail and core apps in the cloud. But then things get a bit interesting.
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For nonprofits to be successful, employees, donors, volunteers, and program recipients (among others), all need to be well informed. The good news - doing so has never been easier with social media and collaboration tools. And our nonprofit customers are taking advantage of that trend.
- Compared to Okta’s global report, Box and G Suite have traded spots, with Box at #3 and G Suite at #4. But the content collaboration race is hardly over as Dropbox comes in at the 10th most popular app across all nonprofit customers.
- Messaging app Slack is 5th most popular and fastest growing app among nonprofits. Slack jumped into our global top 10 list last year as the 7th most popular app in our global network.
- Twitter is the 9th most popular app, and the third fastest growing among Okta’s non profit customers today, yet it is not a top app or a fastest growing among Okta’s global customer base.
- ADP is the seventh most popular app for nonprofits, while it’s #13 globally.