Give your Identity the five-star treatment
Secure your customer loyalty accounts from Identity theft and fraud, and streamline access for your workforce — all while delivering a frictionless experience.
Hospitality is powered by Identity
Creating a first-class experience for customers means providing a seamless, hassle-free, and secure digital experience.
Rolling out efficiency and productivity for hospitality
Wyndham Hotels & Resorts loyalty members were rewarded with secure and seamless account access
Okta-connected applications support JetBlue's inspired travel experience
for MGM Resorts to stand up an HR system in the cloud
Global hospitality brands rely on Okta.
Give users a login experience they’ll trust
For the hospitality industry, ease and familiarity help attract and retain customers. Learn how social logins can provide customers with a familiar and easy way to log in that helps build trust.
Secure your customers and employees
Seamless, secure, and simple to implement.
See how we help some of hospitality’s biggest brands
Find out how Okta helps Wyndham Hotels & Resorts give their customers and employees an unforgettable digital experience.
Read about how Okta helps Live Nation access all of its apps and tools, facilitate remote and mobile work, and simplify onboarding.
Discover how Okta helped MGM Resorts take HR to the cloud and made user provisioning simple for 62,000 employees.
Learn how Okta helps JetBlue make travel safe, secure, and simple for thousands of passengers and employees.
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Secure everyone, every time
Find out how Okta helps Wyndham Hotels & Resorts give their customers and employees an unforgettable digital experience.
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Go cloud-first
Read about how Okta helps Live Nation access all of its apps and tools, facilitate remote and mobile work, and simplify onboarding.
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Make Identity simple
Discover how Okta helped MGM Resorts take HR to the cloud and made user provisioning simple for 62,000 employees.
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Eliminate friction
Learn how Okta helps JetBlue make travel safe, secure, and simple for thousands of passengers and employees.
Our top products for hospitality make Identity feel right at home
- Passkeys
- Actions
- Progressive Profiling
- Social Login
Passkeys
Passkeys give you an even easier, faster, and more secure authentication flow. It’s what’s next in the fight against phishing, account takeovers, and other Identity threats.
Actions
Solve complex Identity problems quickly with extensible and customizable Identity flows.
Progressive Profiling
See how Progressive Profiling allows for faster sign-ups and insightful data collection, and builds trust with customers over time.
Social Login
See how you can fast-track the signup and login experience for customers with over 53 social login options that they know and trust.
"Frictionless travel is key for this airline. Okta not only keeps customer and crewmember data safe, but it also simplifies the experience as they navigate the digital ecosystem.”
Eash Sundaram
EVP Innovation, Chief Digital & Technology Officer
Read their storyFAQs
Yes, Okta facilitates a seamless digital experience by providing a unified identity across mobile apps, web portals, and in-store kiosks. By using passwordless logins and progressive profiling, hotels and airlines can offer faster, more personalized guest journeys that build long-term brand loyalty.
Okta prevents loyalty point fraud by using bot detection and breached password monitoring to block unauthorized access to guest accounts. By identifying suspicious login activity in real-time, Okta helps travel brands protect their most valuable assets—customer trust and rewards—from automated attackers.
Okta’s cloud architecture is built to handle the massive traffic spikes typical of holiday booking seasons and global travel events. With a 99.99% uptime SLA, Okta ensures that guests can always access their bookings, providing a reliable digital front door for global hospitality brands.
Okta for Travel and Hospitality provides a secure, frictionless login experience for guest loyalty programs and booking portals. By implementing social login and biometric authentication, hospitality brands can reduce booking abandonment while protecting guest data and loyalty points from account takeover (ATO) attacks.
Yes, Okta Lifecycle Management is ideal for managing the high turnover typical of the hospitality workforce. IT can automate the onboarding of thousands of seasonal workers, providing them with immediate, secure access to training and POS systems, and instantly revoking access once their contract ends.