2020: the year all plans went out the window. That’s certainly how it feels some days, isn’t it? Reflect back to January 1, the optimism of a new year, and the list of goals you and your business were poised and ready to achieve. Just 10 weeks later, everything went off the rails. Everyone’s adaptability and flexibility was, and continues to be, tested as businesses everywhere push to keep moving forward through uncharted waters. The abrupt need to adjust to the impact of COVID-19 and the quick shift to remote work has necessitated new, major undertakings for many operations. Your IT goals for 2020 may not have included re-hauling your work environment or fast-tracking infrastructure modernisation and consolidation initiatives—yet these have become top priorities in the great global gear-shift. But what if you didn’t have to let go of your other IT goals, even as you scrambled to set up.