Professional Services

1,000s of successful customers. 1,000s of years of identity experience. We’ve got this.

Identity management can be complex. We have a team of identity and access management experts who have helped 1000s of customers and they are ready to take on any business challenge.

A prescriptive methodology for success

We have some pretty great ideas on how to approach each project. Our standardised processes, methods and tools deliver reliable, measurable, and predictable results to reduce risk and increase speed to market.

  • Get ready
  • Plan
  • Design
  • Build
  • Test
  • Deploy
  • Close

Get ready

During the initial phase, we assess your team's readiness, solidify details and discuss any existing data or environmental challenges. Next, we provide a streamlined customer readiness assessment along with recommended next steps to fortify project success.



Once the Okta project team and your team are onboarded, we begin planning. During this phase, we work together to prepare for the project kickoff and design phase workshops.



Okta conducts design phase workshops with knowledgeable business and technical subject matter experts, who are led through future state design discussions.



Once configuration, development and data migration activity occur, we present results to your team and gather feedback that is used to enable end user training and communication efforts.



Our team works with your team during testing cycles to achieve readiness and quality before you deploy your Okta solution. Through user acceptance testing, we verify that your Okta Solution is ready for final production.



When you’re ready to deploy Okta, we are right there with you, making sure you and your users understand how to use the technology. We conduct a Customer Success Assessment after go-live and assist you through cutover planning, go-live launch and post-production.



In the final phase, we officially close your project and report its overall level of success to your sponsor through a formal project summary report. There, we validate the realised business value, measured against your original business case.


Tailored services to meet your needs

We understand that every project is a little different. Whatever the scope of your deployment, we take the time to understand your objectives and prescribe and design an approach that meets your requirements. Then, we work with you to make it happen.

Meet the team

Experienced identity and access management professionals you can count on:

  • Certified Experts in Okta solutions and third-party integrations
  • Extensive backgrounds with legacy identity vendors from around the world
  • PMP- and PRINCE2-certified Project Managers
  • Certified Information Systems Security Professionals (CISSP)
  • Certified in Security++
  • Linked to an extensive network of certified global delivery partners

Contact Professional Services

Contact us if you are interested in learning more and talking with someone on the Professional Services team.

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