Give your Identity the five-star treatment

Yes, Okta facilitates a seamless digital experience by providing a unified identity across mobile apps, web portals, and in-store kiosks. By using passwordless logins and progressive profiling, hotels and airlines can offer faster, more personalized guest journeys that build long-term brand loyalty.

Okta prevents loyalty point fraud by using bot detection and breached password monitoring to block unauthorized access to guest accounts. By identifying suspicious login activity in real-time, Okta helps travel brands protect their most valuable assets—customer trust and rewards—from automated attackers.

Okta’s cloud architecture is built to handle the massive traffic spikes typical of holiday booking seasons and global travel events. With a 99.99% uptime SLA, Okta ensures that guests can always access their bookings, providing a reliable digital front door for global hospitality brands.

Okta for Travel and Hospitality provides a secure, frictionless login experience for guest loyalty programs and booking portals. By implementing social login and biometric authentication, hospitality brands can reduce booking abandonment while protecting guest data and loyalty points from account takeover (ATO) attacks.

Yes, Okta Lifecycle Management is ideal for managing the high turnover typical of the hospitality workforce. IT can automate the onboarding of thousands of seasonal workers, providing them with immediate, secure access to training and POS systems, and instantly revoking access once their contract ends.