Forethought Dashboard

Forethought's mission is to make every touchpoint between humans and organizations faster and more intelligent. The Okta Integration enables the benefit to login with SSO as well as provisioning agents, users and admins automatically from Okta using SCIM. The suite has four core pillars, each of which helps with your customer support organization's goals while delivering unparalleled end-user experiences. - Discover: Use generative AI to recommend and optimize workflows, track performance and ROI, and instantly improve time to resolution and lower cost. - Solve: Automate answers to common questions across any channel with generative AI. - Triage: Instantly enrich cases with sentiment and intent, then prioritize and route based on urgency. - Assist: Harness the power of generative AI -- powered by Large Language Models (LLMs) trained on your data -- to ramp agents faster and empower them with relevant knowledge and suggested responses.

Add this integration to enable authentication and provisioning capabilities.