OIN

PlayVox

PlayVox

Información general

Playvox arms modern businesses and BPOs with the most comprehensive, collaborative and insightful agent optimization suite of quality assurance, Performance Management, Coaching, Learning and Agent Motivation software. Our automated and centralized solutions integrate with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.

Última actualización: May. 27 2020

Functionality

Add this integration to enable authentication and provisioning capabilities.

Authentication (SSO)

  • API
  • Entitlement Management
  • Event Hooks
  • Identity Security & Posture Management
  • Inbound Federation
  • Inline Hooks
  • Outbound Federation
  • Partial Universal Logout
  • RADIO
  • Universal Logout
  • Workflow Templates
  • Workflows Connectors
  • SAML
  • SWA
  • WS-Federation
  • OIDC
  • SCIM

Provisioning

  • Crear
  • Actualizar
  • Attribute Sourcing
  • Desactivar
  • Sync Password
  • Group Push
  • Group Linking
  • Schema Discovery
  • Attribute Writeback