OIN

SparrowDesk

SparrowDesk

Información general

SparrowDesk is an AI-first helpdesk platform designed to enhance customer support through automation and intelligent assistance. The platform enables support teams to resolve customer issues efficiently with AI Agent handling routine inquiries and AI Copilot assisting agents with real-time guidance. The Okta SparrowDesk integration allows customers to sign in to SparrowDesk using Okta as a Single Sign-On provider, streamlining user authentication and enhancing security across their support operations.

Última actualización: Jan. 13 2026

Functionality

Add this integration to enable authentication and provisioning capabilities.

Authentication (SSO)

  • API
  • Entitlement Management
  • Event Hooks
  • Identity Security & Posture Management
  • Inbound Federation
  • Inline Hooks
  • Outbound Federation
  • Partial Universal Logout
  • RADIO
  • Universal Logout
  • Workflow Templates
  • Workflows Connectors
  • SAML
  • SWA
  • WS-Federation
  • OIDC
  • SCIM

Provisioning

  • Crear
  • Actualizar
  • Attribute Sourcing
  • Desactivar
  • Sync Password
  • Group Push
  • Group Linking
  • Schema Discovery
  • Attribute Writeback