OIN

Zendesk

Zendesk

Información general

Zendesk offers everything you need for a frictionless customer experience with powerful features and functions to help any business improve their support operations. From single sign-on to enhanced user provisioning, Okta’s Zendesk integration gives admins the ability to import users and manage their roles and profiles throughout the user’s lifecycle. The integration also supports schema discovery, allowing you to create custom attributes in Zendesk and import them into Okta.

Sign into Zendesk and automate onboarding and offboarding processes

Última actualización: Aug. 14 2025

Functionality

Add this integration to enable authentication and provisioning capabilities.

Authentication (SSO)

  • API
  • Entitlement Management
  • Event Hooks
  • Identity Security & Posture Management
  • Inbound Federation
  • Inline Hooks
  • Outbound Federation
  • Partial Universal Logout
  • RADIO
  • Universal Logout
  • Workflow Templates
  • Workflows Connectors
  • SAML
  • SWA
  • WS-Federation
  • OIDC
  • SCIM

Provisioning

  • Crear
  • Actualizar
  • Attribute Sourcing
  • Desactivar
  • Sync Password
  • Group Push
  • Group Linking
  • Schema Discovery
  • Attribute Writeback

Workflows & Connector Actions

Add this application connector to your Okta Workflows, a no-code interface-driven platform for creating custom workflows using a library of integrated third-party applications and functions. Sequence action events together to automate identity-centric business processes.

  • Custom API Action
  • Read User
  • Search Tickets
  • Update User
  • List Group Members
  • Add User to Group
  • Remove User from Group
  • Create Ticket
  • Search Users
  • Create User
  • Remove User from Organization
  • Read Organization
  • Upload Attachment
  • Comment on Ticket
  • Search Groups
  • Read Ticket Attachments
  • Search Organizations
  • Download Attachment
  • Add User to Organization
  • Read Group
  • Update Ticket
  • Delete User
  • Read Ticket
  • Update Organization

Connector

A wide range of connectors from different apps can be linked to create automated Workflows.

Okta Logo
Zendesk Connector Logo

Connector

Zendesk

Zendesk connector