Businesses @ Work

An in-depth look into how organizations and people work today—exploring employees, partners, contractors and customers, and the apps and services they use to be productive.

This is the third edition of our Businesses @ Work report. The first was released in October 2015 and the second in March 2016. Businesses @ Work does just what its name implies: it examines how organizations and the people who work for and with them get work done. To create this report, we anonymized customer data from our network of thousands of companies, applications, and custom integrations, and millions of daily authentications and verifications from countries around the world. Our customers and their employees, contractors, partners and customers use Okta to log in to devices, apps and services, and leverage security features to protect their sensitive data. Our customers span every industry and vary in size, from small businesses to enterprises with tens of thousands of employees.

As we dug into the data, one thing became clear: IT will never be the same. The traditional role of IT is expanding beyond simply manag