Delivering a seamless digital experience isn’t easy when your user base is a complex network ranging from stakeholders, employees, volunteers, and donors, to members, partners and the public. But that’s just one of the many challenges facing the charity sector. Along with their ongoing mission to increase donations and attract new supporters, the sector is also facing growing compliance, regulatory pressures, and rising cyber security threats. Meaning more resource must go into ensuring personal data is kept safe. But that data also needs to be accessible to ensure a smooth, personalised experience for users. To keep them coming back, engaging with the organization, and donating. Those users themselves add yet another layer of complexity, with multiple user groups each with different access and security needs. Organisations need the capability to secure and manage each of these groups, and a unified view to understand user journeys for strategic insights. And cyber-attacks.