(And why Okta is a little bit like Batman for your citizens) A growing and ageing population is leading to a big rise in demand on government services. In fact, 57% of people believing that local councils have the biggest impact on quality of life in communities1. But how can authorities get closer to this growing population and offer more, when faced with low funding and lack of resources? There is a solution. One that gives visibility of who is accessing which services, why and when. And delivering those services faster, more securely and with personalisation. And that solution is modern Identity management. With a modern Identity solution, citizens get seamless access to the services they need without having to repeat steps. Enabling intuitive login and making digital services more accessible for less digital-savvy citizens. But common barriers to entry – combined with a lack of agility and.