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Human-Centered Design Playing Cards

Difficult or frustrating experiences in accessing services just don’t feel nice. The root of that problem? Barriers to access.

Use these human-centered design (HCD) prompt cards to think of all the transactions where Identity plays a part in simple, secure, accessible, and equitable access. Workshop as a team to frame your user needs and tackle them!

Topics

  • Digital Customer Experience
  • Public Sector
  • Brief
  • Brief

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