Gartner Names Okta Customers’ Choice for Identity Governance and Administration

In my role at Okta, I work closely with our customer advocates to ensure they are receiving real value from their subscriptions. One of our key measures of success is whether customers grow with us, become fans of Okta, and go on to recommend us to their peers.

I’m therefore very proud to share that Okta was recently recognised by Gartner as Customers’ Choice in their May 2021 Peer Insights ‘Voice of the Customer’: Identity Governance and Administration report. This Customers’ Choice distinction recognises Okta across all evaluated categories in the Gartner report, which you can read here.  

Gartner’s report evaluates vendors in specific market segments and is based on feedback posted by customers in the Gartner reviews portal, Peer Insights. In the IGA segment, based on 113 reviews of our Lifecycle Management product (as of March 2021), Okta earned the highest score for overall rating amongst the Customers’ Choice recipients. This is an exciting recognition by our customers of the value Okta brings to their automation and identity governance initiatives.

In our products, Okta has always innovated with our customer’s best interests in mind. We know that when they succeed with Okta, we succeed. And we deploy and support those products through our Customer First team, whose mission is to ensure customers deploy quickly, achieve fast time to value and grow their return on investment with Okta over time.  In this past year, as many companies accelerated to remote work, Okta was not only their partner to ensure a smooth and secure transition, but also a guide to accelerate their digital transformation efforts.

Okta Lifecycle Management keeps our customers’ environments secure, while also addressing the future-looking use cases of their roadmaps. Specifically, Lifecycle Management enables customers to

  • onboard employees securely, making them productive from day one
  • automate offboarding while safeguarding the company IP
  • customise all of these business processes with Workflows capabilities

We greatly value the trust our customers place in Okta and are proud to receive this recognition, which in our view, validates that they’re succeeding with us.

Here are some customer quotes from Gartner Peer Insights reviews:

“Okta lifecycle management tool has simplified overall security governance. It is easy to use, deploy and integrate. It also enables admins to create customised roles and policies to accommodate a variety of security needs.”
Marketing Analytics Leader, Finance Industry

“If I could start over again, I would have chosen Okta long back. It makes administrators' life easy. Now admins are focusing more on other valuable tasks.”
Analytics Manager, Finance Industry

*Gartner Peer Insights ‘Voice of the Customer’: Identity Governance and Administration, May 20, 2021.
Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of nor constitute an endorsement by, Gartner or its affiliates.