Identity + Loyalty: Securing the customer experience

Loyalty programs are essential in building relationships with customers, but securing them is challenging: organisations need to manage user identity, including account creation and password management. Research indicates that 72% of airline loyalty programs have experienced fraud, and 24% of retailers view loyalty fraud as one of the most critical threats to their e-commerce business.

In this brief, learn how organisations like yours are leveraging identity management to secure their loyalty programs and build seamless customer experiences.

Reward your customers while keeping their loyalty accounts secure.

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