Risotto

Risotto is an AI-powered IT help desk that lives in Slack and Microsoft Teams. Employees can ask IT questions, request access to apps, and resolve common issues in natural language, while Risotto's AI agents triage requests, surface answers from your knowledge bases (Confluence, Notion, Google Drive, Guru, and more), provision access through approval workflows, and escalate to human IT staff only when needed. Risotto integrates with ticketing systems (Jira, Zendesk, ServiceNow, Freshservice, Linear), identity providers, and chat platforms to automate the end-to-end IT support lifecycle. Integrating Risotto with Okta via SAML SSO allows your users to securely sign in to the Risotto dashboard using their existing Okta credentials, enforcing your organization's authentication policies, MFA requirements, and conditional access rules — eliminating separate passwords and centralizing user lifecycle management through Okta.

Add this integration to enable authentication and provisioning capabilities.