In the first blog in this series, I talked about how to build a business case for implementing a new Identity and Access Management (IAM) solution, though the principles involved are general ones that can be applied to any technology purchasing or services procurement decision. Here, I’ll take a deeper dive into one of the five steps in building a business case. This step entails describing the “today” or “as-is” state, whilst setting it in relation to the desired or “to-be” state. Modern identity solutions can automate and streamline many operational processes that are still being done manually in most organisations around the world. These processes tend to be integral to essential business functions, impacting productivity, sales, revenues, and more. For this reason, IAM modernisation provides an especially salient example of the kinds of time and cost efficiencies that can be achieved when legacy systems – particularly ones that.
