Adobe Customer Testimonial Video



Scott Castle:  As big companies and small companies both start to move to the cloud and move to subscription based delivery, I see this really changing the work environment for the office and for design. I see designers coming into Adobe and expecting us to sit down, log in, and have access to all the tools they need to do their job.

Den Jones:  Before Okta, you would have hundreds of applications where the users would log in and they would use their Adobe directory credential, and then when they go and start their other application, they would do the same thing again, so our quality of service with what we were doing before just wasn't good enough. The goal with Okta is we want to have the user experience be that you log in once, and once you've logged in, then you can access other applications without having to authenticate again. We set up Office 365 first, mainly because it was a huge shift for us to take email and calendaring into the cloud, and then instantly be moved into, lets get all the other applications moved over. We wanted to deploy internally to 15,000 people, so we worked on that project at the same time as 300 other applications onboarding to use Okta. By shifting from an in house open source model to a SaaS model provided by a company like Okta, our belief is, from a security perspective, we should be more secure. We have the ability to leverage other capabilities that are security related that we didn't have before. The cost of running a SaaS model is more effective, and we can take those resources and actually have them focus on other, more meaningful activities.

Scott Castle:  Creative Cloud is a little bit different from the way Adobe tools have worked in the past. In the old days we had Creative Suite. Those were desktop tools and you authenticated and activated those with a serial number. With the Creative Cloud this is actually a combination of desktop tools, mobile tools, and cloud services that all integrate together to provide a design environment that's faster and more effective. To do that, you can't use a serial number. You need some sort of a way to identify who the user is. For an individual, we built an identity stack that, from a user facing perspective is called Adobe ID. In the enterprise, Adobe ID isn't the right solution because enterprise organizations already have long lists of their users and their employees. They know exactly what they want to do, so going after the enterprise market, we needed to find a solution that allowed us to connect our Adobe ID identity infrastructure with those kinds of corporate requirements around identity management and user management.

When we started to look into what should we use, one of the things we did was turn into our own IT team and say, "Hey, what does Adobe use?" I worked with Den Jones, to figure out, was Okta a good solution, how was it working internally, and of course our IT team has been really supportive because Okta has worked out really well for them. We started with Creative Cloud and we built an identity stack that worked for Creative Cloud for Enterprise. We've now rolled that out across Adobe's otherclouds, so at this time Creative Cloud, Document Cloud, Marketing Cloud, and our digital publishing solution are all on the same identity infrastructure. All of which leverages that same Okta implementation for single sign on and federation. That gives our customers across all of our clouds and all of our use cases a range of options for how they want to integrate Adobe software into their environments.

When you're looking for a strategic partner who can help you solve a business problem, you don't really care what the features are. You care if it solves your business problem in the way you need to solve it. That's a solution business. Adobe is a solution company. Integrating our creative cloud tools and products and design environment allows Adobe to go to market with an integrated solution that allows us to say to our key partners and strategic customers, "You're buying from Adobe, buying something you can easily manage and you can understand, and it solves your business problems."

Possibly the biggest digital design software company in the world, Adobe uses a vast variety of applications for their needs. Okta’s cloud services not only streamline their employees’ access with secure Single Sign-On for those apps, it better connects them with enterprise-level clientele who use their technology and products.