Customer Success and Support Services

We have your back, from deployment onward to ensure you’re achieving the outcomes that matter most to you. We are your advocates, product experts, and strategic advisors throughout your Okta journey.

Get help now

US: 1-800-219-0964 | UK: 0800 808 5574 | AU: 1800 095 441
FR: 0800 914 949 | NL: 0800 0224 471 | DE: 49800 723 4788

Your success is our success

Our world-class support organization is as highly available as our technology. You can expect support that never sleeps and a Customer Success Manager that understands your business goals and helps you drive ROI.

Customer Success Services

We aim to understand your business and align Okta’s capabilities to your business initiatives and help you drive the outcomes that matter most. We’ll monitor your Okta adoption and satisfaction metrics to ensure you get the most out of the products you own, provide insight into Okta’s product roadmap, and proactively identify ways we can deliver incremental business value.

Customer Support Services

Our world-class Support team goes the extra mile to fulfill every customer’s expectations with quality, accuracy, and speed. We have a robust Help Center for self-service where you’ll access the latest and greatest technical content, stay current on new feature releases and engage with Okta experts (and each other) in the Okta Community.

Customer Success and Support Packages

We offer tiered success packages that are based on your needs and align with the complexity of your Okta deployment to give you the power of choice.

Customer Success Packages.

Want to learn more?

Contact us if you are interested in learning more about what success package fits your needs and talking with someone on the team.

Download the Customer Success Datasheet

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