What courses are offered?

At Okta, we have a lot of professionally developed training programs in place that are very effective at teaching our customers + partners about the technical aspects of the products we offer. Whether you’re an Administrator, Developer, or Implementation Consultant, Okta Training is easy to navigate! 

The recommended learning path is to begin with the Hands-on Instructor-led Training (ILT) Labs designed for your role. In these courses, you’ll learn best practices and get realistic product experience with simulated Okta environments that support lecture and interactive activities.

You can continue with a self-paced learning approach with our basic product overview videos. In the Okta Help Center you’ll find Documentation and Training Videos, like the New Feature Release Video Series which will keep you in the know on what’s new in the product on a monthly basis.

Where can I find the schedule of Live training classes?

To accommodate our global customer base, we have scheduled virtual live classes in EMEA, APAC, and North America friendly time zones. The complete Instructor-led training schedule is published on the Hands-On Training page. Just select View Schedule and Register to request a seat!

How do I register?

Our Basic Training (on-demand videos) are self-service. You can add any of the self-paced classes to your learning portal by clicking Register Me and completing your registration.

Seats in our Hands-On Instructor-led Labs are first come first serve, and enrollment will be confirmed once billing and registrant information is received in full. To purchase a seat simply fill out a registration form with the contact details for your Training approver, and click Submit. We’ll get working on your Training request and provide an order form within one business day.

Private Class registration is not available on the public site. If you are attending a Private Class, we have a special registration area just for your team.  If you’re not sure where to go, email [email protected] and we will take care of everything for you.

How much do courses cost?

Okta customers can access many of our Basic Trainings for free, but Hands-on Instructor-led courses cost money. Visit our Hands-On Training page to check the cost for a specific course.

We are delighted to offer discounted pricing for Non-profit 501(c)3, Premier, Premier Access, and Premier Plus Success customers on some courses.

We can also arrange Private Classes for your team at a daily rate. Custom or tailored training must be scoped to your needs and sold prior to scheduling the delivery. Email [email protected] to get the ball rolling.

Who can enroll in Hands-on training courses?

Okta customers, prospects, and partners can purchase Hands-on Instructor-led training classes.

I’m registered for a Hands-on training class. Do you mind if a colleague looks over my shoulder?

We have to be clear about this one: Each training seat is like an individual license, assigned to just one student. Confirmed students are the only people who may attend the training. Sharing the training event with others in any way is expressly prohibited. Confirmed students are the only people who will receive course materials for the specified class.

What happens if I miss a Hands-on course I’ve registered for?

If you miss all or part of your registered training, or fail to complete the course for another reason, you will not receive your certificate of completion. Please review the cancellation and rescheduling policy.

How do I attend my training session?

Accessing the Okta Virtual Classroom is easy!  Once registered, you’ll receive a confirmation email from us with a calendar invite. Just before class starts on the first day, you’ll receive an email reminder containing your unique WebEx Training Center login details.  Check out these tips for Virtual Classroom Success to ensure your training experience is awesome.

How long do virtual training sessions last?

Class lengths vary, depending on the course. Check your course schedule for beginning and end times.

Is virtual training interactive?

All virtual classes include lectures, application demonstrations, and question-and-answer sessions with a live instructor. Premium courses include access to an online lab environment where you will complete hands-on learning activities.

Do virtual classes have breaks?

Don’t worry, your live instructor is human, and also has to eat and take care of business. Each session includes scheduled breaks, which will be reviewed at the beginning of the course.

What do I need to bring to class?

Other than your questions and your sharp intellect, you will need the following to fully participate in class:

• A computer with a good Internet connection.
• An audio connection: Either a telephone, or a headset and microphone for VoIP connection.
• A keyboard and mouse, to complete online labs and answer instructor polls in Premium courses.
• We strongly recommend using a large monitor or dual monitor setup for Premium ILT Lab courses, so you can split your screen and more easily follow lab instructions during hands-on activities. You will also need a keyboard and mouse, to complete online labs and answer instructor polls in Premium courses.

What is your cancellation policy?

Okta training fees for Hands-on Training are non-refundable. Registrations for Hands-on Training may be rescheduled or canceled without penalty up to five business days prior to the class start-date.  If you fail to show up for a class you registered for, you forfeit your registration fee. Sorry, but we can’t apply forfeited or no-show fees to future classes.

How can I cancel my registration?

Email [email protected], and include your full name, course name, date, and your request to cancel or reschedule. If you know which scheduled session you would like to attend instead, please complete a new registration form five business days before class to avoid penalty. That’s the fastest way for us to review your request. You may reschedule without penalty twice per training seat enrollment.

How much time do I have to use my course seat?

You have one (1) year after purchase to complete your course, unless otherwise specified by the terms of the sales agreement. If you wait longer than that, you forfeit your seat.

Can someone else in my company take my seat in a class?

Absolutely, just let us know. Registered class attendee(s) may be substituted without charge.