Self-service triggers images of vending machines, gas stations or those new check-out kiosks in the supermarket. But what if I told you self-service could be about putting the power in the hands of the user, and driving efficiency. I’m talking about self-service IT – giving users the tools they need to help themselves, and get their job done without asking for help. Workday, a provider of user-friendly (and cloud-based) finance and HR apps, wants to do just that. Workday has been thinking about simplifying the way people do work since day one and early on they realized they needed an identity management solution to streamline their identity and password management processes. We sat down with Craig Butler, VP of information and systems, to find out how Okta’s identity management service allows users to be self-sufficient while letting IT be blissfully productive. How did Workday’s culture necessitate an.