Mazars Netherlands Delights Customers with Okta

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240,000

customer logins via the Mazars Signal Platform

86

countries enabled with Okta

80-90%

decrease in helpdesk tickets after Okta

4

apps consolidated into 1 streamlined customer experience

  • A complicated login process
  • Bridging the gaps
  • Choosing the right vendor
  • A successful transition
A complicated login process

Before Okta, customers of Mazars Netherlands, a multi-faceted organisation that specialises in accountancy, tax and consultancy, had to navigate four different web apps to access all their Mazars services. Separate usernames and passwords and a lack of self-service password recovery created a frustrating customer experi