
Mazars Netherlands Delights Customers with Okta
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240,000
customer logins via the Mazars Signal Platform
86
countries enabled with Okta
80-90%
decrease in helpdesk tickets after Okta
4
apps consolidated into 1 streamlined customer experience
- A complicated login process
- Bridging the gaps
- Choosing the right vendor
- A successful transition
A complicated login process
Before Okta, customers of Mazars Netherlands, a multi-faceted organisation that specialises in accountancy, tax and consultancy, had to navigate four different web apps to access all their Mazars services. Separate usernames and passwords and a lack of self-service password recovery created a frustrating customer experi