Okta + ServiceNow Integration

Take your IT Service Management strategy to the next level with identity orchestration from Okta and ServiceNow

Automate user and group provisioning, deprovisioning, and updates
Master and transform attributes from popular directories: Active Directory, LDAP, HR, ERP, CRM
Enterprise SSO
Customisable access request workflows

Identify and remediate compromised accounts and apps with seamless security integration
Adaptive Multi-Factor Authentication
Secure mobile access
Robust tracking and reporting

Automate your entire onboarding and offboarding process

Replace your onboarding and offboarding process checklists with one integrated workflow. Automate user lifecycle management and app access in Okta, and approvals, hardware, facilities fulfillment, and other orchestration activities in ServiceNow.

Offer powerful, real-time self service

Allow employees to request real-time access to on-prem and non-connected cloud apps, including Directory and Cloud App Groups from the ServiceNow Service Catalog. Password and MFA factor resets can also be completely self-service.

Respond to security threats in seconds

The Okta Identity Cloud for Security Operations application is now available on the ServiceNow Store. This application integrates Okta with the Security Incident Response (SIR) module from ServiceNow. When SIR is triggered, Okta allows you to grant, step up, or block access across all corporate apps and services immediately.