Joe Diamond

Vice President, Product Marketing

As the Vice President of Product Marketing, Joe Diamond is responsible for all things go-to-market strategy for both Workforce and Customer Identity. His team’s charter includes product marketing, solution marketing, technical marketing, pricing and competitive intelligence.

Joe brings more than 15 years of cybersecurity, technology and leadership experience to Okta. Before joining Okta, he ran global product marketing for Proofpoint’s line of security, information protection and governance products. He helped lead Proofpoint’s transformation from an email gateway and information archiving player to a next-generation and cloud-delivered cybersecurity platform. Prior to that, Joe was the Head of Product Management and Marketing for RiskIQ, where he helped to build and drive technologies for a new market category (now known as “Attack Surface Management”) focused on security outside of the firewall. He has also held various product management and marketing leadership roles at Symantec and LiveOffice.

What Is CIAM & Why Does It Matter?

To satisfy evolving customer demands and deliver the desirable digital experiences that keep customers coming back, many organisations now turn to customer identity and access management (CIAM) for a solution. But what is CIAM and why does it matter? In today’s rapidly evolving and highly interconnected digital world, identity and access…

How Does Identity Enhance Employee Experience?

Right now it seems as if everyone’s talking about the future of work. Will most companies follow in the footsteps of Goldman Sachs and JPMorgan and mandate their employees to return to the office on a full-time basis? Or will they adopt the more permissive approaches championed by tech companies like Twitter and Slack, and encourage people to work…

Why Customer Identity Matters Now (More Than Ever)

Customer experience is critical for success in the digital era, and customer identity access management (CIAM) is the tool every organisation needs to transform their CX. But what makes CIAM so important and how does it help deliver seamless and secure experiences that keep customers happy Customers today are more demanding than ever before. They…

Next-Level Customer Experiences are Built on Digital Trust

What consumers expect from businesses that sell products and deliver services online is radically different today than it was even one or two short years ago. When pandemic-related shutdowns forced employers to embrace remote work, educators to adapt to distance learning, and shoppers to turn to digital channels, we all learned that we’re more…

Understanding MFA Factors: You’re Not Using the Right Ones

With the rise in both the number and sophistication of today’s security threats, the benefits of multi-factor authentication (MFA) have become widely recognized, leading to increased adoption across enterprise and consumer apps. From a security standpoint, this is all good news. We know that passwords alone are not enough to secure your data, and…