Forum21 Europe

Get all of the keynotes and sessions from Forum21 Europe here.

Overview >

What you missed

Okta’s Forum21 Europe gathered together respected professionals from the IT, Security and Identity and Access Management communities to exchange ​business-critical ideas, on how trust can keep the wheels of business and society turning; today, tomorrow and into the future. ​

​At a time of unprecedented change and enforced physical isolation, it’s a welcome chance to compare strategies that enable trust within your organisation and beyond, to your customers and business partners. An opportunity, we trust you’ll agree, that should not be missed.

Opening Keynote:
Trust Our Superpower

Welcoming introduction from Bob Burke, Regional VP, Customer First, Okta followed by a word from our host, David McClelland, featuring the Opening Keynote: The Economy of Trust from Philipp Diekhöner, Global Innovation and Trust Pioneer.

The New Security Culture

A new workforce culture demands a new security culture to enable it to happen. Digital trust is the new oil in the workforce productivity engine. With threat levels mirroring opportunity, the new threat landscape is breaking all records.

Future of Digital Trust

How is trust transforming business? What does end-to-end trust look like? Discover how creating a new security culture can power the transition to a more fluid working culture – and the key role played by the Digital Trust Officer.

Derek Gordon, Director, Cyber Security, PwC

(19 min)

Insights from the Cyber Threat Goldrush

The current threat landscape is breaking all records, with the rise of remote working creating new security risks. Find out how this has prompted a shift in mindset and behaviour among people working from home – and how businesses are responding.

Ben King, Chief Security Officer, EMEA, Okta

(19 min)

Customer Perspective: Autoscout24

Digital trust is the new oil in the workforce productivity engine. Markus Hilmes talks to David McClelland about the importance of trust for AutoScout24 at a time when the world is rapidly changing.

Markus Hilmes, CISO, AutoScout24

(21 min)

Future Ready Hybrid IT

Trust in cloud technologies has never been higher, but the reality for most enterprises is that Hybrid IT is the foreseeable future. Whether for compliance or practical reasons, many organisations are now tackling the challenge of managing identity across Hybrid IT.

Future-Ready Hybrid IT

Many organisations have a mix of on-prem and cloud-based apps, whether due to regulation or as because of an ongoing modernisation strategy. So how can identity best be managed in a hybrid environment? We look at some of the solutions.

Joshua Kroeze, Senior Director, Solutions Engineers, Okta

(19 min)

Customer Perspective: ITV

Trust in cloud technologies has never been higher, but the reality for most enterprises is that Hybrid IT is the foreseeable future. Liz Cocker talks to David McClelland about her vision for identity at ITV and the role it plays in a hybrid world.

Liz Cocker, Identity Service Manager, ITV

(33 min)

Meeting the Demands of the Modern Workforce

Driven by the response to the global pandemic, modern European workforces have experienced change on an unseen scale. Notions of work being an activity more than a location have solidified into a new reality. This change has fuelled discussions around all aspects of trust and the workforce. For both employers and employees, this new workforce freedom comes with greater responsibilities.

Meeting the Demands of the Modern Workforce

What is the future of the modern workforce in Europe? Where are C-level directors focusing their attention? We look at the impact of legislation on the workforce, alongside the long-term and societal implications of the shift to remote working.

Angela Salmeron, Associate Research Director, European Future of Work, IDC

(19 min)

How Do You Establish [email protected]

One year on since COVID disrupted our lives, how has it changed the way we work? We look at how trust has evolved between employers and employees, and how with a cloud-based identity management solution, organisations can trust their people to work anywhere.

Ian Lowe, Director of Solutions Marketing, EMEA, Okta

(17 min)

Customer Perspective: Vistra

Over the past year the modern workforce has experienced change on an unseen scale as a result of the global pandemic. For both employers and employees, this new workforce freedom comes with greater responsibilities for organisations to trust their remote end users. Reem Zahran talks to David McClelland about how Vistra is enhancing security and providing the workforce with frictionless, user-friendly experiences.

Reem Zahran, Chief Information Officer, Vistra

(20 min)

Modernising Digital Experiences for Customer Loyalty

Loyalty is a relative term when it comes to customers. But what we can be certain of is that great customer experience creates both trust and increases the chance of renewed custom. Expectations of frictionless, seamless customer experiences transcend sectors and must be balanced with security, or customer trust can be lost overnight.

The Future CIO

The pandemic provides a new opportunity for tech leaders to position IT as core to the business. The short-term focus is to orchestrate the digital dream team, the long term one is a move towards the Future Enterprise. Find out why secure, seamless customer experiences are at the top of the agenda.

Duncan Brown, VP of Enterprise Research Europe, IDC

(20 min)

Modernising Digital Experiences for Customer Loyalty

Customers today increasingly expect more refined standards of service. Discover how organisations can provide the right balance of usability and security to drive engagement, deliver better security outcomes, safeguard user privacy and manage complexity.

Jiong Liu, Director, Product Marketing - Customer Identity, Okta

(20 min)

Customer Perspective: Engie

Identity is the front door of every user interaction and by adding a secure identity service you’re able to deliver frictionless experiences to your users. Erwan Conq talks about Engie’s B2C IT strategy to create a unified experience for customers.

Erwan Conq, CIO, BU France B2C & Direction Grand Public (DGO), Engie

(21 min)

Closing Keynote:
Zero Trust Security, not Zero Trust Society

Okta’s vision is to enable everyone to safely use any technology. Trust is critical to our business and our customers' success. Learn about the future of digital identity, rebuilding trust, and how Zero Trust security can enable a more transparent, trusting world.

Building Trust Through Technology

Croix-Rouge Française needs to enable employees and volunteers and empower them them to work with autonomy. In this session, Yves will talk about how he worked with Okta to enable Croix-Rouge’s humanitarian work with cloud-based collaboration.

Yves Couturier, Director of Information Systems, Croix-Rouge Française

Yasmine Abbas, Senior Customer Success Manager, Okta

(14 min)

Closing Keynote: Zero Trust Security, not Zero Trust Society

Okta’s vision is to enable everyone to safely use any technology. Trust is critical to our business and our customers' success. Todd McKinnon will speak about the future of digital identity, rebuilding trust, and how Zero Trust security can enable a more transparent, trusting world.

Todd McKinnon, CEO and Co-founder, Okta

(21 min)

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