Okta Workflows

Simplify and automate identity-centric processes, at scale

Announced at Oktane21:

Workflows for Customer Identity

Workflows for Customer Identity

Okta Workflows makes it easy to automate identity processes at scale – without writing code. Use if-this-then-that logic, Okta's pre-built connector library, and the ability to connect to any publicly available API to enable anyone to innovate with Okta.

Organisations that use Okta Workflows see on average a


reduction in time spent creating custom code


reduction in time spent by managers and workplace teams onboarding and offboarding employees 

What you can do with Workflows

What you can do with Workflows

Enable anyone in your organisation to automate + innovate

Enable anyone to automate identity-based processes and drive innovative new user experiences with a low/no-code interface and extensible platform service.

Connect to and harness any API for action

Automate any identity-centric process with if-this-then-that logic by connecting to any API and stringing together actions across multiple APIs.

Deliver operational sustainability + security

Eliminate manual processes and utility custom scripts or code, which can be tedious, resource-intensive, and prone to manual errors.

Use cases

Workflows for Lifecycle Management
  • Custom provisioning and deprovisioning
  • Change time- and context-based identity entitlement
  • Resolve identity conflicts
  • Report lifecycle activity
  • Send notifications for mover/joiner/leaver activity
Workflows - For workforce and customer identity
Workflows for Customer Identity [NEW!]
  • Sync identities to CRM, marketing tools, and customer data platforms
  • Kick off consent and data privacy workflows with third-party providers, such as OneTrust
  • Streamline registration, identity creation, and identity proofing
  • Grant and revoke access to business-critical technology, including custom applications 
  • Replace utility code, such as lightweight filtering or transformation

Learn more about Workflows