LiveView Technologies unifies identity and saves $500k annually with Okta

Hours

to provision access for new hires vs. months

$500,000

saved annually by reclaiming unused application licenses

30%

reduction in IT tickets related to access requests

"Processes that used to take multiple people months to complete, like access certifications, now run on autopilot and are completed in just 21 days — all with no extra effort from me or my team.”

James Willmore,

Information Technology Infrastructure Manager,Liveview Technologies

 

Protecting intelligent security operations in dynamic environments

LiveView Technologies (LVT) provides intelligent safety and security solutions with a mission to discover, deter, and defend. They operate innovative, mobile surveillance systems optimized for high-uptime environments such as parking lots and at-risk public areas. However, managing identity securely for employees was a growing challenge. LVT’s previous identity solutions were siloed, difficult to manage, lacked the ability for fine-grained control per application, and presented inefficiencies in provisioning, troubleshooting, and compliance.

As a security-focused company, LVT recognized that robust identity management would be critical for delivering seamless user experiences, maintaining data integrity, and supporting their expanding global customer base. They needed a solution that could reduce manual processes, enforce NIST guidelines, and elevate their overall security posture.

Choosing Okta for scalable, best-in-class Identity and Access Management

LVT evaluated multiple identity providers while searching for a robust and easy-to-configure solution, and Okta emerged as the clear leader. Okta’s end-to-end identity platform integrated effortlessly with LVT’s existing human resources system (HRS) and downstream applications to deliver seamless identity orchestration. The engineering team valued Okta’s capabilities — including real-time logging and detailed policies for adaptive authentication — as the best option to exceed their identity goals.

Okta’s ability to simplify workflows, automate application provisioning, and provide granular security controls such as IP-based access restrictions were also critical decision factors. The modularity of Okta Workflows added further flexibility to streamline operations and reduce reliance on manual processes, enabling engineering teams to focus on innovation.

Streamlining identity for employees, contractors, and service accounts with Okta

LVT implemented Okta Workforce Identity to transform how they manage accounts for their 778 employees, contractors, and service accounts. They integrated Okta with their HRS to automate onboarding and offboarding, reduced provisioning time from months to hours, and created innovative workflows to enhance efficiency. With Okta Lifecycle Management, employees now gain instant access to critical tools like LVT’s learning management system, enabling day-one productivity.

Meanwhile, customized processes in Okta Workflows automatically deprovision unused application licenses, saving the company over $500,000 annually. The team can also conduct periodic automated reviews using Access Certifications to ensure only authorized users retain access to applications, which bolsters compliance. Adaptive Multi-Factor Authentication, configured for context-specific access flows, further enhances security while optimizing the user experience. By leveraging Okta’s flexibility, LVT eliminated 30% of IT tickets related to access requests, allowing the team to focus on long-term goals instead of day-to-day troubleshooting.

About LiveView Technologies

LiveView Technologies (LVT) began with an idea to revolutionize construction site monitoring. With innovative solutions like integrating mobile units, solar panels, and cutting-edge software, LVT quickly grew beyond construction to become a leader in remote security technology. Through hypergrowth and impactful projects, LVT continues to make communities safer while expanding its reach globally.

 

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