AI adoption across Australian organisations continues to accelerate, with businesses increasingly embedding AI tools and AI agents into everyday workflows to improve productivity, automation, and decision-making.
But as AI adoption grows, so do questions around visibility, governance, and trust.
That was one of the key themes discussed in a recent conversation between Okta ANZ Vice President and General Manager Mike Reddie and Moxie Research Founder James Henderson, based on findings from the Moxie AI Outlook Report 2026.
Henderson described the Australian market as “patchy and promising”, with some organisations already scaling AI successfully while others continue moving from experimentation into production environments.
“What the research shows is that AI adoption is moving quickly across Australian organisations”, said Mike Reddie. “As AI tools and AI agents become more connected to business systems and workflows, organisations are increasingly focused on visibility, governance, and understanding how these technologies are being used across the enterprise.”
From experimentation to operational reality
One of the themes explored in the discussion was how quickly the AI conversation has shifted over the last 12 months.
While many organisations initially focused on experimentation and productivity gains, there is now much greater attention on governance, oversight, and how AI systems are being managed as they become more embedded into day-to-day operations.
“There’s still strong momentum around productivity and innovation”, Henderson said.
“But organisations are also thinking more carefully about the governance, visibility, and security considerations that come with AI becoming more embedded across the enterprise.”
Why identity matters more in the AI era
The conversation also explored the growing role identity plays as AI agents become more integrated into enterprise environments.
As AI agents interact with applications, systems, and enterprise data, organisations are placing greater focus on visibility, access controls, and governance across both human and non-human identities.
“Trusted AI adoption will increasingly depend on strong identity, access, and governance foundations”, Reddie said.
The discussion highlighted how identity is becoming increasingly important as organisations look to scale AI securely while maintaining trust and visibility across increasingly complex environments.
Watch the full conversation with Reddie and Henderson to hear more insights on AI adoption, governance, identity, and the future of secure AI in Australian organisations.
