FedEx delivers digital leadership, utilizing Okta as part of its Zero Trust strategy

340k

FedEx team members worldwide using Okta for access to their work

250+

SaaS, cloud-native, and legacy on-prem apps integrated into Okta

Five

critical apps integrated into Okta in 36 hours, in the face of COVID-19 work-from-home demands

Five

legacy IAM systems replaced by one IDaaS partner

  • A 70s startup with its roots in digital
  • The search for an IAM solution
  • Zero Trust Security Model
  • Unified identity across the company
  • Many partners. One FedEx cloud.
A 70s startup with its roots in digital

FedEx modernized its IT infrastructure using the latest development tools, but its complex identity and access management (IAM) infrastructure presented continued friction for software developers and end users, as well as obstacles for M&A integrations.

The search for an IAM solution

After a comprehensive IAM solution search, the cybersecurity team chose Okta, implementing a Zero Trust strategy with Okta Identity Cloud. Okta Single Sign-On unifies application access for employees and provides a consistent IAM approach for dev teams.

Zero Trust Security Model

The FedEx Zero Trust security model focuses on verifying users and devices. Okta Adaptive Multi-Factor Authentication adds flexible and contextual verification requirements for users. To increase endpoint security, the team is exploring device monitoring with Okta Platform Services.

Unified identity across the company

Using Okta Universal Directory, FedEx aggregates identities from multiple user repositories, simplifying new acquisitions. The team manages access across the company with a single policy engine and the resulting data helps them identify suspicious behavior and make proactive policy decisions.

Many partners. One FedEx cloud.

Okta’s many partner integrations strengthen the Zero Trust strategy and its partnership with F5 helps FedEx bridge Zero Trust to on-prem applications. FedEx is positioned to decommission its legacy IAM solutions, integrating SaaS, cloud native, and on-prem apps into a single cloud.

“Over a 36-hour period, we moved Workday, Office 365, Webex, ServiceNow, Salesforce, Check Point VPN, and Zoom to Okta.”

Trey Ray, Manager, Cybersecurity

Benefits

  • Interoperability with existing FedEx solutions, including VMware Workspace ONE (AirWatch)
  • Ease of implementation and fast deployment
  • API availability for most administrative and configuration tasks
  • Wide range of MFA options, including support for FIDO U2F and solution sets for modern AUTH
  • Ability to aggregate identities from multiple user repositories
  • Compatibility with modern development solutions, including Spring Boot, Spring Security, and Cloud Foundry