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Just what the customer ordered. Delight your buyers with seamless digital retail experiences.


Report: Identity is changing the face of retail


Embracing the retail revolution

Retail was already in revolution before the pandemic hit, driven by the proliferation of smart devices. With signs of a sustained shift to online, digital transformation is something retailers can no longer choose to ignore. At its heart is a modern identity ecosystem, connecting employees, partners and customers to the right services at the right time, seamlessly and securely.

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Delight your customers

Welcome shoppers with a smooth, streamlined login experience.

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Build loyalty

Protect your most valuable customers with rigorously secure loyalty schemes.

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Create agile supply chains

Connect and collaborate with partners and suppliers via the cloud.

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Dynamise your workforce

Give your people fast access to the apps they need, from any device, anywhere.

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How Okta helped power Nando's digital reinvention

Find out how Nando's partnered with Okta to bring their distinctive flavour to their digital channels, serving the Nando's restaurant experience to customers at home.

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Identity is the foundation of digital transformation in retail

The shift in consumer shopping habits has forced digital identities, and their effect on the customer experience, up the agenda for retailers. Discover the 4 transformation trends shaping retail and how identity ecosystems can intelligently address them in our in-depth report.

Okta's perspective on retail

Ian Lowe, Head of Industry Solutions at Okta, discusses how trust drives customer loyalty and what makes a great customer experience.

Andy March, Senior Platform Specialist at Okta, looks at the challenges of identity data siloes and why context is key in balancing security and usability.

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Your Business Growth Depends on Customer Identity


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With Okta User Management, you can manage customer data at scale to deliver more personalised experiences. Create a single source of truth for every customer, get a clear picture of their shopping journey through your apps and uncover upsell and cross-sell opportunities.

Learn more about Customer Identity solutions

Okta's cloud-based workforce identity solutions deliver fast, secure access to the right apps and tools for the right people. Simplify login with one set of credentials for all the apps your team needs. Automate provisioning and deprovisioning, and free up your IT to focus on building great apps.

Learn more about Workforce Identity solutions

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